Cloud Technology Analyst Iii

2 days ago

Phoenix, United States Banner Health Full time

**Primary City/State**:
Arizona, Arizona

**Department Name**:
Cloud Platforms/Infrastructure

**Work Shift**:
Day

**Job Category**:
Information Technology

Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives - and your own? If so, this could be the perfect opportunity for you.

We are seeking a **Cloud Technology Analyst III **who is responsible for engaging with gathering requirements and working with the cloud platform engineers on fulfilling the requirements. In this role you will be assisting in the long term development of a cloud agnostic platform to ensure a simplified entry into cloud technologies across the Banner Health enterprise.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life.

CORE FUNCTIONS

1. Acts independently to provide knowledge, guidance, research and fact-finding expertise to define, design, and modify specifications and processes for complex information systems.

2. Defines and documents requirements for system enhancements or to resolve system deficiencies. Maps experiences and requirements back to the external inputs to confirm fit with desired scope and customer preference.

3. Creates project specifications, establishes technical vision and analyzes tradeoffs between usability and performance needs. Assures the proper business case has been provided and the solution fits with overall strategic direction.

4. Writes and reviews requirements analysis and user stories. Develops conceptual sketches, wireframes, visual mock-ups, and develop prototypes for demonstration of concepts with the business stakeholder. Acts as liaison between business units and IT.

5. Provides high level expertise to the development of fully integrated testing scenarios. Develops comprehensive test plans, ensuring information that crosses multiple systems are considered and included. Performs testing and post-production validation. Ensures testing is completed. Documents testing. Creates any necessary documentation and support materials. Communicates system and process changes to the business.

6. Leads the process of Business Governance and prioritization of requests. This includes backlog management, and agile process management for Scrum or Kanban. Attends change advisory board (CAB) meetings, if appropriate.

7. Ensures all changes under functional area of responsibility are assessed for impact on service levels, including SLAs, OLAs and underpinning contracts. Anticipates and prevents or manages situations where demand for a service exceeds delivery capacity.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

NOTE: The core functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.

SUPERVISORY RESPONSIBILITIES

DIRECTLY REPORTING

None

MATRIX OR INDIRECT REPORTING

May provide indirect supervision to information technology professionals and customer project team members based on project requirements.

TYPE OF SUPERVISORY RESPONSIBILITIES

N/A

Banner Health Leadership will strive to uphold the mission, values, and purpose of the organization. They will serve as role models for staff and act in a people-centered, service excellence-focused, and results-oriented manner.

PHYSICAL DEMANDS/ENVIRONMENT FACTORS

OE - Typical Office Environment: (Accountant, Administrative Assistant, Consultant, Program Manager)

Requires extensive sitting with periodic standing and walking.

May be required to lift up to 20 pounds.

Requires significant use of personal computer, phone and general office equipment.

Needs adequate visual acuity, ability to grasp and handle objects.

Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.

May require off-site travel.

Not a safety sensitive position.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge and three years of technical support experience is required, including maintaining, monitoring and in-depth troubleshooting of technical systems.

Must be able to develop conceptual sketches, wireframes, visual mock-ups, and develop prototypes. Must be proficient working with spreadsheets, databases, word processing and pr

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