Desktop Support Technician

3 weeks ago


Tempe, United States 365 Managed IT Full time

Valid driver's license
- Reliable transportation including insurance
- Pass background check


- Provide technical assistance with computer hardware and software and network equipment
- Resolve issues for clients via phone, in person, or using remote tools
- Monitor and respond to alerts from our management systems
- Document and track customer issues and resolutions
- Work with hardware and software vendor's support departments to resolve issues
- Maintain relationships with customers and follow company guidelines.


- High school diploma or GED required; Bachelor's degree or certifications preferred
- Ability to build strong relationships with the customer and display excellent communication skills
- Ability to manage your workflow in a timely and consistent manager
- Problem-solving skills



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