Customer Service Representative/scheduler

3 weeks ago


Round Rock, United States A-TEX PEST MANAGEMENT INC. Full time

A-Tex Pest Management Inc. is seeking for a Customer Service Representative/Scheduler to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues must live in Travis, or Williamson county.

**Responsibilities**:
Ability to handle high call volume and multi task

Handle customer inquiries and complaints

Provide information about the products and services Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

Technician Routing & scheduling

**Qualifications**:
Experience with pest control scheduling & routing software (Fieldroutes preferred)

Previous experience in the Pest Control or similar service industry

Previous experience in customer service, sales, or other related fields

Ability to build rapport with clients

Ability to prioritize, multitask and field a large volume of calls with Positive and professional demeanor

Excellent written and verbal communication skills

Attention to detail self pride and accountability, independence & desire to excel and advance.

Proficient Typing Skills

Bilingual a plus but not mandatory

Experience with Microsoft Office

Benefit Conditions:

- Waiting period may apply
- Only full-time employees eligible

Job Duties:

- Scheduling efficiently, quickly utilizing scheduling software and included tools
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database Accurately
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested

Communication method(s) used:

- Phone
- Text

This Job Is:

- Open to applicants who do not have a college diploma

Work Remotely
- No

Pay: $18.00 - $22.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 2 years

Shift:

- 8 hour shift

Work setting:

- In-person
- Office

Application Question(s):

- What scheduling software do you have experience using and for how long?

**Education**:

- High school or equivalent (required)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Customer Service: 2 years (required)

Work Location: In person



  • Round Rock, United States Openwork, LLC Full time

    Job DescriptionJob DescriptionOpenwork is actively seeking three dedicated Customer Service Representatives to join our team in Round Rock and Georgetown, TX. In this role, you will play a crucial part in assisting individuals both in-person and via phone/email with the completion of onboarding documents through our employee portal. Please note that this...


  • Round Rock, United States Openwork, LLC Full time

    Job DescriptionJob DescriptionSeeking Customer Service Representatives in Round Rock, Pflugerville, and Georgetown, TXOpenwork is currently interviewing for Retail, Call Center, and non-retail In-Person Customer representatives for temporary and temporary-to-hire positions for our clients in Round Rock, Georgetown, and Pflugerville. If you have call center,...


  • Round Rock, United States Openwork, LLC Full time

    Job DescriptionJob DescriptionSeeking Customer Service Representatives in Round Rock, Pflugerville, and Georgetown, TXOpenwork is currently interviewing for Retail, Call Center, and non-retail In-Person Customer representatives for temporary and temporary-to-hire positions for our clients in Round Rock, Georgetown, and Pflugerville. If you have call center,...


  • Round Rock, United States PMP Management Full time

    Job DescriptionJob DescriptionDescription:Become the Best Part of PMP Management!PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as Customer Care Representative.Who We AreProperty Management Professionals LLC. (PMP) is an industry leading Association management firm providing extraordinary services to common...


  • Round Rock, United States Pizza Hut - APPHOT Full time

    Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza to our customers. Join us at Pizza Hut and you'll get more: more for your career,...


  • Round Rock, United States Destination Pet LLC Full time

    **Welcome to Destination Pet. We are One Pack - a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!**: **We are looking to add a Customer Service...


  • Round Rock, United States Restore Hyper Wellness Full time

    Benefits/Perks A competitive hourly wage Flexible Schedules Casual Dress-code Fun, wellness-focused work environment with a positive culture Company Overview Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun....


  • Round Rock, United States Restore Hyper Wellness Full time

    Benefits/Perks A competitive hourly wage Flexible Schedules Casual Dress-code Fun, wellness-focused work environment with a positive culture Company Overview Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun....


  • Round Rock, United States Gator Garage Doors Full time

    **Work Schedule**: - **Monday to Friday**: 12 PM - 8 PM **Key Responsibilities**: - **Phone Support**: Answer incoming calls promptly and professionally, and assist customers in scheduling appointments. - **Appointment Booking**: Coordinate and book service appointments using our CRM platform, Service Titan. - **Customer Interaction**: Provide information...


  • Round Rock, United States Bluebonnet Trails Community Services Full time

    Posted on May 16th, 2024 The Customer Service Representative provides a variety of customer service, administrative support and clerical duties to the Access program, which is focused on intake and enrollment for all BTCS programs. Specific duties include, but are not limited to, completing non-clinical screenings with people seeking services, financial...


  • Round Rock, United States Gator Garage Doors Full time

    **Work Schedule**: - **Friday**: In-office 11am-7pm - **Saturday**: In-office 7am-6pm - **Sunday**: Work from home 10am-6pm **Key Responsibilities**: - **Phone Support**: Answer incoming calls promptly and professionally, classify calls, return calls to customers, and follow up on missing leads. - **Appointment Booking**: Assist customers in scheduling...


  • Round Rock, United States Amazing Magnets LLC Full time

    **Customer Service Representative** Customer Service Round Rock, Texas Department **Customer Service** Minimum Experience **Entry-level** Compensation **$18.50** Purpose of the role: The direct liaison between the needs of the sales employee and the rest of the business staff. The CSR is there to organize and package information from Amazing Magnets staff...


  • Round Rock, United States Amazing Magnets LLC Full time

    **Customer Service Representative** Customer Service Round Rock, Texas Department **Customer Service** Minimum Experience **Entry-level** Compensation **$18.50** Purpose of the role: The direct liaison between the needs of the sales employee and the rest of the business staff. The CSR is there to organize and package information from Amazing Magnets staff...


  • Round Rock, United States Zenith ATX, Inc Full time

    Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Representative. Our mission is to foster positive relationships with our...


  • Round Rock, United States Zenith ATX, Inc Full time

    Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Representative. Our mission is to foster positive relationships with our...


  • Round Rock, United States GovernmentJobs.com Full time

    Government Jobs - Full-Time - $42,511.00 Annually Division: Women, Infants, and Children (WIC) Working Title: Customer Service Representative Direct Supervisor: Round Rock WIC Team Lead Performs complex (journey-level) customer service work. Work involves clerical and clinic support for the Special Supplemental Food Program for Women, Infants, and Children...


  • Rock Hill, United States Full Spectrum Plumbing LLC Full time

    Job DescriptionJob DescriptionDive into an exciting career as a Customer Service Representative at Full Spectrum Plumbing in Rock Hill, SC!As a Customer Service Representative, you'll earn a competitive salary ranging from $32,000 to $44,000 annually, based on experience. You'll also enjoy great benefits and perks such as paid time off (PTO) and a...

  • Tax Specialist

    2 weeks ago


    Round Rock, United States County of Williamson Texas Full time

    Reporting directly to a designated Tax Manager, responsible for processing tax related transactions and providing customer service to the general public. EXAMPLES OF WORK PERFORMED Property Tax Assignment. Processes property tax transactions and Property Tax, Tax Specialist, Tax, Customer Service Representative, Customer Service, Tax Manager, Retail

  • Customer Service Rep

    4 weeks ago


    Round Rock, United States Openwork, LLC Full time

    Job DescriptionJob DescriptionSeeking Customer Service Representatives in Round Rock, TXOpenwork is currently interviewing for Customer Service Representatives on a temporary and temporary-to-hire basis for a well-known client in Round Rock! If you have experience in a call center environment, have good customer service skills and are computer proficient...


  • Round Rock, United States Williamson County and Cities Health District Full time

    Salary : $42,511.00 Annually Location : Georgetown, TX Job Type: Full-Time Job Number: 00116 Division: Women, Infants, and Children Opening Date: 05/17/2024 Position SummaryDivision: Women, Infants, and Children (WIC) Working Title: Customer Service Representative Direct Supervisor: Georgetown WIC Team Lead Performs complex (journey-level) customer service...