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Returns Specialist

4 months ago

Simi Valley, United States Coast to Coast Computer Products, Inc Full time

Essential Functions:

- Utilizes the functions of Connex and Returns systems in order to perform daily tasks. Also need to be versed with Excel, Word, and Outlook.
- Creates Return Authorization and documents all information related to the return into the Returns system
- Verifies that merchandise returned by customers matches the vendor credit and return authorization
- Verifies the quantities returned match the quantities indicated on the vendor credit and return authorization
- Acts as liaison between customers, sales, and vendors
- Provides guidance on returns process
- Investigates and responds to client inquiries related to returns

Pay: $17.00 - $18.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

**Education**:

- High school or equivalent (required)

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: In person