Service Specialist

5 days ago


Grass Valley, California, United States Save Mart Supermarkets Full time
About Us

The Save Mart Companies operate 194 stores in California and Western Nevada, providing customers with fresh quality products at a great value.

With a strong commitment to community, our company and its 13,000 Associates take pride in putting people first.

We strive to create a welcoming store atmosphere, establishing loyal repeat customers through exceptional customer service.

Job Summary

We are seeking a Service Specialist to join our team at Save Mart Supermarkets. As a Service Specialist, you will play a key role in providing friendly, fast, and effective customer service.

Your goal will be to create a positive shopping experience for our customers by greeting and engaging with each customer, offering assistance, and going the extra mile to ensure they are taken care of.

Responsibilities
  1. Provide exceptional customer service by greeting and engaging with customers, offering assistance, and resolving issues in a timely and professional manner.
  2. Perform store sweeps to ensure floors are free of spills or debris, providing a safe environment for customers and co-workers.
  3. Routine and daily cleaning of registers and belts, emptying check stand trash cans, dusting, and facing shelves.
  4. Collect shopping carts from the parking lot and maintain a cart-free lot throughout the shift.
  5. Perform price checks and assist with go-backs, returning items to their correct location, with perishables being the first priority.
  6. Assist Clerks to move lines quickly at busy times by bagging groceries quickly and efficiently, taking care to protect the quality and condition of items.
Requirements
  • No experience required.
  • Must be at least 16 years old.
  • Ability to lift 40 pounds.
  • Continuous walking, standing, reaching, and bending.
  • Environment includes indoor and outdoor with exposure to widely varying temperatures.
  • Ability to read, write, and speak English proficiently.
  • Ability to provide excellent customer service.
  • Strong team player with a willingness and desire to learn, work hard, and have fun.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.
About Us

The Save Mart Companies is an Equal Opportunity Employer, welcoming resumes from individuals who will contribute to our diverse workforce.


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