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Shift Leader
3 months ago
CAN YOU DELIVER AMAZING?
SHIFT LEADER ESSENTIAL FUNCTIONS
- Open or close the store and run a designated shift
- Conduct team huddles to ensure all crew members are assigned to their tasks, set goals for the
shift and to get the team excited about their day
- Make sure the daily cleaning tasks are completed each day
- Ensure that the temp log requirements are met daily
- Ensure all quadrants of scorecard are met
- Maintains and exceeds customer expectations to build brand loyalty.
- Presents a consistent, professional image of the café and crew by maintaining all sanitation,
uniform and appearance standards.
- Communicates and stays updated on all marketing and promotional materials. Executes
marketing and sales programs with the crew members, following appropriate guidelines.
- Works with Café managers and owners to ensure successful food audits with all entities (Health
Department, Ecosure and Tropical Smoothie)
QUALIFICATIONS/REQUIREMENTS
- Minimum of 6 months experience in the restaurant or fast-casual field required.
- Ability to resolve customer issues in the store during the shift
- Lead crew members on a shift for prep, food, smoothie and general store safety and cleanliness
- Resolve any employee issues in the store during the shift
- Effective verbal and written communication skills.
- Servsafe® Certification or ANSI approved food safety course
- Prince Georges County Food Service Manager license (or ability to obtain one)T
Pay: From $15.00 per hour
**Benefits**:
- Employee discount
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Do you have a ServSafe certification?
Work Location: In person
