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Network Technician

3 months ago

Costa Mesa, United States Project Resources Group Full time

**Project Resources Group (PRG)** is a rapidly growing company with Corporate Headquarters in Greenwood Village, CO. We have become a leader committed to supporting our customers to reach their business goals in the telecommunication, gas, and utility industries. We are looking for a full-time, permanent **Network Technician **in **Orange County, CA**.

As a Network Technician, you will be responsible for installing, maintaining, and troubleshooting Google Fiber’s network infrastructure. You will ensure the network's smooth operation and optimal performance, enabling Google to deliver exceptional customer service.

**Responsibilities**:

- Install, configure, and maintain telecom network equipment and devices, including switches, routers, access points, and transmission systems.
- Perform routine network monitoring and proactive maintenance to ensure network stability and minimize downtime.
- Conduct network diagnostics and troubleshooting to identify and resolve network issues promptly.
- Collaborate with the network engineering team to design and implement network upgrades, expansions, and enhancements.
- Coordinate with external vendors and service providers for equipment installations, repairs, and upgrades.
- Conduct network testing, performance monitoring, and optimization to ensure optimal network functionality and quality of service.
- Maintain accurate documentation of network configurations, equipment inventory, and network diagrams.
- Stay up to date with the latest telecom network technologies, industry trends, and best practices.
- Adhere to safety guidelines and protocols to maintain a safe working environment for yourself and team members.
- Provide technical support and assistance to customers and internal teams, addressing network-related inquiries and issues.
- Perform fusion splicing and mechanical splicing to connect fiber optic cables.
- Conduct OTDR testing, power meter testing, and other specialized testing to identify and resolve fiber optic cable issues.
- Troubleshoot and repair fiber optic network problems, including identifying and resolving signal degradation, power losses, and connectivity issues.
- Collaborate with the network engineering team to plan and execute fiber optic network expansion and upgrades.
- Maintain accurate records of all work performed, including fiber optic cable records, splice records, and test results.
- Other duties as assigned.

**Qualifications**:

- Bachelor's degree in telecommunications, network engineering, or a related field; relevant certifications and experience may be considered in lieu of a degree.
- Proven experience as a Telecom Network Technician or in a similar role, with a strong understanding of telecom network infrastructure and protocols.
- Solid knowledge of telecommunications technologies, including IP networking, Ethernet, MPLS, and wireless communications.
- Proficiency in configuring and troubleshooting network equipment, such as routers, switches, firewalls, and access points.
- Familiarity with telecom network monitoring tools and protocols, including SNMP, NetFlow, and packet analysis.
- Strong problem-solving and analytical skills to diagnose and resolve network issues effectively.
- Excellent attention to detail and ability to work with precision to ensure accurate network configurations and documentation.
- Good communication skills to effectively collaborate with team members, vendors, and customers.
- Ability to work independently and in a team environment, managing multiple priorities and meeting deadlines.
- Flexibility to work outside regular business hours for scheduled maintenance and on-call support as needed.
- Physical fitness and ability to work in various environments, including climbing ladders, working in confined spaces, and lifting/moving telecom equipment.

**Skills and abilities**:

- Strong leadership skills to mentor and influence subcontractors and vendors
- Customer service acumen to interpret, communicate, and help deliver client needs.
- Impressive ability to organize and prioritize projects.
- Strong understanding of fiber, telecom hardware, ethernet, and power.
- Computer proficiency and Microsoft tools or Google Suite to create, manage, and present data and reporting to various stakeholders and management.
- Strong communication skills and ability to adjust delivery to your audience verbally and in writing.
- Willingness to use your vehicle in the field (mileage reimbursement at the standard federal rate)
- Interested and able to work overtime to meet project demands.
- Perform job functions both indoors and outdoors, rain or shine.
- Must be able to walk extensively, sit, stand, and climb stairs throughout the day.

**PRG offers the following perks and compensation**:

- $40 to $50 per hour
- Mileage reimbursement for vehicle use
- Health benefits include medical, dental & vision for you and your dependents on the first of the month following your start date.
- Company-paid Short-term Disabili