Patient Care Coordinator

2 weeks ago

Teaneck, United States PDS Management Services, LLC Full time

**ABOUT PDS MANAGEMENT SERVICES**

We manage several growing pediatric dental and orthodontic practice that values integrity, honesty, and accountability. We are devoted to helping all children and teens achieve a lifetime of healthy smiles, ensuring they receive the highest quality of care. Using the latest techniques, our highly trained and experienced pediatric specialists provide outstanding dental and orthodontic care in a comfortable, kid-friendly setting. We offer services for fearful and anxious children as well as children with special needs.

We have openings in the following offices for a **full-time Patient Care Coordinator**:
**Pediatric Dentistry of Teaneck **in **Teaneck, NJ**

This administrative position earns **$19.00 - $24.00/hour**, depending on experience. We also offer **medical insurance, flexible spending accounts (FSAs), a 401(k) plan, paid time off (PTO), Aflac, and more**.

**Patient Care Coordinator / Medical Receptionist Qualifications**:

- High School Diploma or equivalent
- One year of experience in the healthcare field
- Experience with electronic health records, insurance websites, and digital patient communications solutions
- Excellent customer service skills
- Specific dental practice experience and Dentrix practice management software experience are preferred
- Excellent communication skills, including the ability to explain complex items in simple terms.
- You effectively manage your time and prioritize multiple tasks.
- You are self-motivated with the initiative to deliver results for daily, weekly, and monthly goals.
- You have a positive, can-do attitude, able to conduct yourself with a high degree of professionalism.

Our staff is integral to our dentistry practice. In order to hire and retain the best career-minded individuals, we offer **competitive pay**, **excellent benefits**, **opportunities for career development**, and a **positive work environment**.

**Patient Care Coordinator / Medical Receptionist Responsibilities**:
As a Patient Care Coordinator / Medical Receptionist, you are our brand ambassador
- Upon arrival, you greet each patient who enters our dentist's office in a friendly and professional manner.
- Compile patient documentation, scan information, and note any exceptions.
- Attention to detail, you update demographic records with contact, insurance, and health history information.
- Inform the clinical staff of their arrival and reason for the appointment.
- As necessary, you discuss the financial responsibility of patients with them.
- You manage the patient workflow from check-in to departure masterfully.
- Your warm professional manner also comes across over the phone. You schedule patient appointments based on provider availability and treatment length.
- For same-day patients, you verify insurance coverage.
- You confirm appointments with the support of our electronic system and follow up with the continuation of care for existing patients.

**Patient Care Coordinator / Medical Receptionist Benefits**:

- $19.00 - $24.00/hour, depending on experience.
- Medical insurance
- Flexible spending accounts (FSAs), a 401(k) plan
- Paid time off (PTO),
- Aflac, and more.

**Patient Care Coordinator / Medical Receptionist Work Schedule**:
This full-time healthcare administrative customer service position typically works during our dentists' and orthodontists' regular hours of **9:00 AM - 5:00 PM**, but hours vary.

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