Guest Service Agent

2 weeks ago


Phoenix, United States La Quinta Inns & Suites Full time

If you have a knack for customer service and work experience in the hotel industry, we would like to meet you.

Front Desk Agent responsibilities and not limited to the following.
- Performing all arrival and departure procedures
- Managing proper guest payment methods, verifying credit card data, per standards
- Provide information about hotel and local attractions
- Maintain updated records of bookings and payment requirements
- Communicate all pertinent shift information to direct manager and desk staff.
- Excellent organizational skills with an I can positive attitude
- Maintain room status inventory
- Respond to guest concerns/needs in timely and professional manner
- Liaise with housekeeping staff to ensure guest rooms are clean and ready before pre-blocking or guest arrival
- Experience with hotel computer software is a plus

**Job Types**: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
- Weekends as needed

Work setting:

- In-person

Ability to Relocate:

- Phoenix, AZ 85023: Relocate before starting work (required)

Work Location: In person


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