Assistant Branch Manager- Santa Ana

4 weeks ago


Santa Ana, United States California Credit Union Full time

Overview:
**General Summary**:
Under the direction of the VP, Branch Manager, this position is responsible for providing leadership and direction to branch employees including staff development, motivation, and training. In the absence of the Branch Manager, this position is responsible for the overall direction, coordination, and evaluation of branch. This position carries out supervisory responsibilities in accordance with CCU’s policies and procedures. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems. Will ensure that branch employees provide exceptional member service and participate in Credit Union growth through sales and service excellence. Position is also responsible for overseeing the physical security, audit integrity and risk management of the branch and manages branch expenses and loss control.

**Responsibilities**:
**Santa Ana Branch**

**Essential Duties**:
Assumes responsibility, under the direction of or absence of the Branch Manager, for providing leadership and direction to branch employees in addition to staff development, motivation and training.
- Schedules, evaluates, trains, supervises, and directs branch personnel. Promotes positive attitudes, cooperation, and desire to cross-sell credit union products and services in all employees.
- Plans, motivates and develops a competent, high-performing staff to ensure maximum efficiency in the daily credit union branch operations and effective member relations.
- Defines appropriate limitations of authority for all branch positions and ensures strong understanding of credit union policies and procedures.
- Promotes a sales and service culture within the branch, incorporating cross-selling skills, coaching and goal management.
- Daily reviews of entire branch premises; oversees branch security, safety and loss prevention procedures. Makes periodic checks of all cash/negotiables through surprise audits/certifications.
- Evaluates staff performance to ensure results and that corrective action takes place to be certain that the achievement of CCU’s goals and objectives are met.

Assumes responsibility for ensuring that branch employees provide exceptional member service.
- Ensures exceptional member service is delivered in a prompt, professional, courteous manner with the highest level of integrity in accordance with established Credit Union policy and standard.
- Assists, addresses and resolves member concerns and inquiries in accordance to established guidelines and ensure that members are appropriately and accurately informed and serviced.
- Ensures Credit Union’s professional reputation, image and standard of service excellence is represented and maintained at all times.

Assumes responsibility, in conjunction with Branch Manager for the growth of the credit union by promoting a sales and service culture, making appropriate referrals and coordinating Insurance, Financial Services, Lending, etc.
- Promotes a sales and service culture within the branch, incorporating cross-selling skills, coaching and goal management.
- Maintains comprehensive knowledge of consumer lending products and regulations. Analyzes consumer loan requests following all policies, procedures and guidelines.
- Manages the browser to assure timely funding of consumer loans. Reviews browser to ensure efficient follow up on all pending loans.
- Promotes and supports the Credit Union’s marketing and business development effort, activities, promotions and campaigns, and ensure that branch merchandising is kept current.
- Participates in the sales efforts of Insurance and Financial Investment Services.

Assumes responsibility for overseeing the physical security, audit integrity and risk management of the branch.
- Oversees branch security, safety and loss prevention procedures.
- Evaluates Branch Operations compliance with internal control, risk management and service quality and provides stable and reliable results.
- Ensures compliance with all applicable policies, procedures, laws and regulations (including Teller Balancing Standards and Teller Policies and Procedures).
- Maintains responsibility for all activities related to the branch function, including provide training in regulations, Credit Union policies, and procedures necessary to ensure audit compliance.
- Maintains branch premises.

Assumes responsibility, in conjunction with or in the absence of the Branch Manager, for managing branch expenses and loss control.
- Ensures achievement of all financial and operational goals and objectives.
- Manages branch salaries and overtime expenses.
- Monitors assigned general ledgers accounts.

Assumes responsibility for establishing and maintaining effective, professional business relations with members, regulatory agencies, external auditors, consultants, and legal.
- Ensures services are delivered i


  • Branch Team Leader

    7 days ago


    Santa Ana, United States Orange County's Credit Union Full time

    Branch Team Leader - Santa Ana (St. Andrew Pl) Workplace Excellence . Through our associates' opinions and voices, Orange County's Credit Union is a proud recipient of the Peter Barron Stark award for highest associate satisfaction in the workplace! Were proud to say were a premier financial service provider with over 85 years of experience serving 123,000+...


  • Santa Ana, United States California Credit Union Full time

    Under the direction of the VP, Branch Manager, this position is responsible for providing leadership and direction to branch employees including staff development, motivation, and training. In the absence of the Branch Manager, this position is respo Branch Manager, Manager, Assistant, Operations, Skills, Management, Banking

  • Branch Team Leader

    3 weeks ago


    Santa Ana, United States Orange County's Credit Union Full time

    Branch Team Leader - Santa Ana (St. Andrew Pl) Workplace Excellence . Through our associates' opinions and voices, Orange County's Credit Union is a proud recipient of the Peter Barron Stark award for highest associate satisfaction in the workplace! We’re proud to say we’re a premier financial service provider with over 85 years of experience serving...

  • Branch Team Leader

    1 week ago


    Santa Ana, United States Orange County's Credit Union Full time

    Branch Team Leader - Santa Ana (St. Andrew Pl) Workplace Excellence . Through our associates' opinions and voices, Orange County's Credit Union is a proud recipient of the Peter Barron Stark award for highest associate satisfaction in the workplace! We’re proud to say we’re a premier financial service provider with over 85 years of experience serving...


  • Santa Ana, United States Santa Ana Dental Full time

    Need a Dental Assistant ASAP City of Santa Ana Work Remotely - No **Job Types**: Full-time, Part-time Pay: From $160.00 per day Schedule: - 8 hour shift **Experience**: - Dental assisting: 1 year (preferred) License/Certification: - X-Ray Certification (preferred) Work Location: Multiple locations

  • Office Manager

    3 weeks ago


    Santa Ana, United States Pure Santa Ana dentist Full time

    Job Overview: **Duties**: - Manage office supplies inventory and place orders as necessary - Coordinate and schedule meetings, appointments, and events - Handle vendor management and maintain relationships with suppliers - Oversee office budget and expenses - Assist in human resources tasks such as onboarding new employees and managing payroll - Develop and...

  • Associate Therapist

    3 weeks ago


    Santa Ana, United States Kaiser Permanente Full time

    Kaiser Permanente Associate Therapist - Santa Ana in Santa Ana , California Job Summary: Provides supervised clinical social work services to adults, children and families with emotional and/or social problems utilizing established psychotherapeutic techniques in both inpatient and outpatient settings; consults and collaborates with members of the patients...


  • Santa Ana, United States Super Kids Dental Full time

    Super Kids Dental is looking for a bilingual (English/Spanish) receptionist for its Santa Ana location. The position includes many benefits with a promising career. 1) Willingness to expand horizon and being open to explore and learn new things including in areas other than front desk 2) Has a great attitude and customer service skills 3) Be punctual 4) Be...


  • Santa Ana, United States City of Santa Ana Full time

    **City of Santa Ana**: **Correctional Records Specialist**: **SALARY** - $1,835.54 - $2,460.46 Biweekly **LOCATION** - Santa Ana, CA **JOB TYPE** - Full-time **JOB NUMBER** - 2024-00569 **DEPARTMENT** - Police Department **DIVISION** - Jail Records **OPENING DATE** - 05/15/2024 **CLOSING DATE** - 5/29/2024 11:59 PM Pacific **Description**: **The City...


  • Santa Ana, United States City of Santa Ana Full time

    **City of Santa Ana**: **Police Officer Lateral Transfer**: **SALARY** - $47.04 - $57.18 Hourly $8,153.00 - $9,911.00 Monthly $97,836.00 - $118,932.00 Annually **LOCATION** - Santa Ana, CA **JOB TYPE** - Full-time **JOB NUMBER** - 2024-00048 (AM) **DEPARTMENT** - Police Department **OPENING DATE** - 04/19/2024 **Description**: **The City of Santa Ana...


  • Santa Ana, United States City of Santa Ana Full time

    **City of Santa Ana**: **Economic Development Specialist III**: **SALARY** - $52.34 - $70.21 Hourly $9,073.00 - $12,170.00 Monthly $108,876.00 - $146,040.00 Annually **LOCATION** - Santa Ana, CA **JOB TYPE** - Full-time **JOB NUMBER** - 2024-00573 (GO) **DEPARTMENT** - Community Development **OPENING DATE** - 05/13/2024 **CLOSING DATE** -...


  • Santa Ana, United States California Credit Union Full time

    Overview: The Member Service Representative (MSR) is based in a branch and is responsible for providing consistently exceptional service to our members through face to face interactions and assisting members in the completion of a variety of financial transactions, such as deposits and withdrawals, payments, and other related transactions. Must also...

  • Recreation Leader

    2 months ago


    Santa Ana, United States City of Santa Ana Full time

    **City of Santa Ana**: **Recreation Leader**: **SALARY** - $19.62 - $26.30 Hourly $3,401.00 - $4,559.00 Monthly $40,812.00 - $54,708.00 Annually **LOCATION** - Santa Ana, CA **JOB TYPE** - Full-time **JOB NUMBER** - 2024-00486 (MC) **DEPARTMENT** - Parks, Recreation and Community Services **OPENING DATE** - 04/19/2024 **CLOSING DATE** - 5/3/2024 11:59...


  • Santa Ana, United States City of Santa Ana Full time

    **City of Santa Ana**: **Construction Inspector**: **SALARY** - $35.43 - $47.48 Hourly $6,142.00 - $8,229.00 Monthly $73,704.00 - $98,748.00 Annually **LOCATION** - Santa Ana, CA **JOB TYPE** - Full-time **JOB NUMBER** - 2024-00563 (DN) **DEPARTMENT** - Public Works **OPENING DATE** - 05/03/2024 **CLOSING DATE** - 5/17/2024 11:59 PM...

  • Police Recruit

    2 months ago


    Santa Ana, United States City of Santa Ana Full time

    **City of Santa Ana**: **Police Recruit (Police Officer Recruit)**: **SALARY** - $37.40 - $45.46 Hourly $6,482.00 - $7,880.00 Monthly $77,784.00 - $94,560.00 Annually **LOCATION** - Santa Ana, CA **JOB TYPE** - Full-time **JOB NUMBER** - 2024-00046 (AM) **DEPARTMENT** - Police Department **OPENING DATE** - 04/19/2024 **Description**: **The City of...


  • Santa Ana, United States City of Santa Ana Full time

    **City of Santa Ana**: **Human Resources Administrative Assistant (UC)**: **SALARY** - $26.14 - $33.38 Hourly $4,531.00 - $5,786.00 Monthly $54,372.00 - $69,432.00 Annually **LOCATION** - Santa Ana, CA **JOB TYPE** - Full-time **JOB NUMBER** - 2024-00559 **DEPARTMENT** - Human Resources **OPENING DATE** - 05/03/2024 **CLOSING DATE** - 5/20/2024 8:00 AM...

  • Sign Holder

    3 weeks ago


    Santa Ana, United States santa ana dental Full time

    Overview: We are seeking enthusiastic individuals to join us as Sign Holders for our promotional campaigns. As a Sign Holder, you will play a key role in attracting attention and promoting our brand through effective signage. **Duties**: - Hold and display promotional signs in high-traffic areas - Engage with passersby in a friendly and professional...


  • Santa Ana, United States City of Santa Ana Full time

    **City of Santa Ana**: **Building Maintenance Technician (Police Department)**: **SALARY** - $28.87 - $38.68 Hourly $5,004.00 - $6,705.00 Monthly $60,048.00 - $80,460.00 Annually **LOCATION** - Santa Ana, CA **JOB TYPE** - Full-time **JOB NUMBER** - 2024-00577 **DEPARTMENT** - Public Works **DIVISION** - Building Maintenance **OPENING DATE** -...


  • Santa Ana, United States C-IAM Consulting GmbH Full time

    6 - 10 years Santa Ana, CA Contract Onsite 2 days ago Logistic Coordinator Idexcel 6 - 10 years Santa Ana, CA Contract Onsite 2 days ago About the role Logistic Coordinator_ Control Tower Group Santa Ana, CA 92707 Long Term Requirements/Qualifications: Bachelor Degree preferred or GED. Experience with route setup, finding the optimal route with various...

  • Associate Therapist

    3 weeks ago


    Santa Ana, United States Kaiser Full time

    Job Summary: Provides supervised clinical social work services to adults, children and families with emotional and/or social problems utilizing established psychotherapeutic techniques in both inpatient and outpatient settings; consults and collaborates with members of the patients family and other health care professionals.Essential Responsibilities: •...