Branch Manager

2 weeks ago

Harrisburg, United States Caresense Home Health Full time

At CareSense we are only as good as our Caregivers. Our extraordinary Caregivers provide quality Home Care assistance, bringing much relief and quality of life for our patients and their families.

We are searching for a dynamic Branch Manager who is able to work independently and assist our agency grow by increasing referrals while retaining high patient satisfaction.

**Responsibilities Include**:

- Grow agency census by establishing beneficial relationships with referral sources and increasing referrals
- Maintain involvement in the community to bring awareness of agency services
- Ensure all applicable laws and regulations are followed
- Ensure efficient and effective operation of local branch
- Ensure high level patient satisfaction
- Work closely with staff to ensure proper scheduling of caregivers and solve issues that arise.
- Ensure accurate staffing of clients with caregivers based on location, time, skills/needs, and requests.
- Utilize our web-based care management system to monitor operations including on-time arrival, manage clock-in/clock-out system, monitor care logs, and update client and caregiver records
- Effectively and accurately communicate with caregivers, clients, case managers, and office staff.
- Ensure effective recruiting of staff, retention, and training
- Perform in-home visits and calls as required
- Complete incident reporting as necessary
- Contact healthcare providers to obtain documentation and information as needed
- On-call responsibilities
- Other projects/duties as assigned by administration

**Requirements**:

- Good relationships and contacts in the relevant industry
- At least 3 years of relevant and related supervisory work experience
- Excellent phone skills
- Excellent interpersonal skills
- Excellent verbal and written communication skills, to effectively communicate with nurses, physicians, case managers and patients
- Fast paced
- Self-directing and very independent with the ability to work with little direct supervision
- Advanced knowledge of computers
- Very organized and detailed, able to handle extensive amounts of paperwork/documentation
- Reliable car, valid State driver's license and car insurance
- Background check will be required
- Must have authorization to work in the USA

BENEFITS:

- Competitive Pay
- Part/Full Time
- Medical Benefits
- Dental Benefits
- Vision Coverage
- Insurance:

- Life
- Accident
- Death
- Disability
- Indemnity
- Referral Bonuses
- FSA
- 401(K) Plan
- We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._

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