Program Trainer

3 weeks ago

Katy, United States Upbring Full time

Overview:
**About **Upbring**

At Upbring, **we are servants** on a mission to break the cycle of child abuse. **We are warriors**, brave as the thousands of Texas Children and families we serve. We stand up for those who can’t speak for themselves. **We are a family** who values innovation, empathy, patience, understanding and trustworthiness.

**About our Children's Shelters**

Many children begin life in the face of serious challenges. Instead of playing pretend and imagining grand adventures, unaccompanied children face perilous conditions alone as they travel to unfamiliar countries, leaving home and loved ones behind to escape war and violence. Our children’s centers, operated through a grant from the Office of Refugee and Resettlement (ORR), provide safety, stability and wraparound services. We help children grow into adults who have received love and kindness, instead of only violence and chaos.

**What You'll Do**

The Program Trainer is responsible for the coordination, facilitation, and evaluation of program training in accordance with Agency, state licensing standards, CARF accreditation policies, funding requirements, and other federal, state, and local regulatory requirements. The Program Trainer is responsible for providing new employee pre-service orientation training and annually mandated trainings. The Program Trainer educates, trains, and advises on policies/procedures; Bridging Refugee Youth and Children's Services (BRYCS); Prevention of Sexual Abuse (PSA); Pre-Service; Emergency Behavior Intervention, CPR & First Aide, and develops monthly program curriculum to remain compliant with annual ORR and state licensing training standards and requirements for all staff.

Our Upbring staff members are servant-leaders in the pursuit of breaking the cycle of child abuse and empowering others to do the same through example while embodying our core values: We are Warriors. We are Servants. We are Family.

**All Upbring Children's Shelters employees must comply with ORR's vaccination mandate.**

All staff must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children (UC). Medical and Religious exemptions may be requested after an offer of employment is accepted.

**Responsibilities**:
**We Are Warriors | **We Set the Standards for Child Welfare

**Bilingual ORR Program Trainer Work Standards**
- Attend staff meetings to provide updated training needs, reinforce previous training, or training debriefings
- Develop and facilitate training as needed in alignment with program needs and Agency mission, vision, and core values
- Stay current with state licensing standards (General Residential Operations Minimum Standards), Federal standards(Office of Refugee and Resettlement) and program procedures
- Refer to governing policies and procedures as needed for the development of training curriculum
- Work evenings, weekends, and holidays as needed or requested by supervisor by Lead Trainer and/or Director of Training based program and training needs.
- Other duties and projects as assigned

**Communication**
- Maintain employee training matrix and employee training documentation of certificates of completion for attended trainings; always maintain employee training file current in accordance with licensing, CARF, and ORR requirements; partner with and use People Operations as a resource to assist with issues as observed through training facilitation
- Utilize Upbring’s training calendar including Aspire Learning Academy courses, and required ORR courses that provides staff with numerous opportunities for development including evening and overnight shifts

**We Are Servants**| We Help Others

**Teamwork**
- Work in collaboration with program leadership, management, and People Operations to facilitate new staff pre-service and department onboarding; provide follow-up with new employees and leadership per an established touch-point schedule (i.e., 30, 60, 90 days from date of hire)
- Work closely with program leadership and management to develop training to meet staff and UC needs
- Provide one-on-one guidance to employees needing additional training on how to effectively interact with unaccompanied children (UC), handle a crisis, or how to de-escalate a situation
- Meet with Lead Trainer and/or Director of Training on a regular basis, as well as provide weekly updates on program training needs; schedules; and compliance matters
- Travel to assigned programs (to assist with trainings)
- Develop and maintain strong working relationships and partnerships with program leadership, management, and staff to ensure UC needs and program goals and objectives are being met

**We Are Family **| We Are Passionate & Compassionate

**Building Relationships**
- Reassure staff and UC of professional commitment to maintaining a healthy environment that is safe and contributes to the well-being and to the safety of the program
- Wo

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