Vehicle Operations Logistics Specialist Ii

2 weeks ago

Elkridge, United States Cox Automotive Full time

Facilitate and manage the transport of aged client vehicles to Manheim Baltimore Washington. Collaborating with clients, team members, and business partners to transport units efficiently and within client guidelines.

**Key Responsibilities:
**Serves as Logistics point of contact for Manheim Baltimore-Washington.

Develops working relationships with auction representatives, carriers, and repo agents

Uses problem-solving skills to resolve customer issues, escalating difficult issues that arise.

Prioritizes daily tasks and completes tasks in an accurate and efficient manner.

Communicates and collaborates effectively with the various departments supporting the overall business / Logistics process.

Communicates with various auction teams and stakeholders to ensure coordinated movement of vehicles through the auction process.

Investigates and systemically resolves emerging issues, ensuring lessons learned drive future customer interaction.

Notifies customer account representatives and relevant transporter of vehicle transportation issues.

**Qualifications**:
**Minimum
- High School Diploma/GED and 3 years' experience in a related field.
- OR 5 years' experience in a related field
- Safe drivers needed; valid driver's license required.
- The ability to multi-task and work in a fast-paced environment
- Effective communication (written and verbal) and interpersonal skills are required in order to obtain expected delivery/pick-up times.
- Ability to work in a high-performance, fast-paced team environment.
- Solid computer skills, including the ability to use Internet and MS Office effectively.
- Ability to adapt to and work effectively within a constantly changing environment.
- Excellent customer service and problem-solving skills are required.
- Ability to sit or stand for prolonged periods of time.
- Ability to perform repetitive tasks, manual dexterity. Vision abilities required include close, distance, and depth perception.

**Preferred
**1 - 3 years of direct Auction experience or 2 - 4 years of dealership experience strongly preferred.

USD 17.45 - 26.11 per hour

**Compensation**:
**Benefits**:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

**About Cox Automotive**

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today

**About Cox**

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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