Field Service Technician
2 weeks ago
**Job purpose**
**Duties and responsibilities**
- Provide timely on-site service, field repair, and maintenance of equipment at our customer’s facilities
- Deliver and install equipment to newly acquired customers
- Communicate with customers, sales, management, and administration to understand goals and meet deadlines
- Provide accurate feedback with call close information, parts usage reporting and customer meter readings
- Maintain, receive, organize, clean and refurbish equipment and parts in warehouse and on the field
- Keep accurate inventory on supplies, machines, and parts
- Maintain a high level of customer satisfaction
- Perform other related duties as assigned
**Qualifications**
Qualifications include:
- Prior experience in maintenance and repair of copier office equipment preferred, but not required. Xerox, Kyocera, HP, Canon, or Lexmark experience a plus
- Experience in network setup of devices preferred, but not required
- Excellent communication skills
- Troubleshooting ability
- Self-starter
- Organization skills
**Working Conditions**
This position works out of our Rolling Meadows office as a home base. Travel to Evoke’s customer’s office locations will be required to service equipment.
**Physical requirements**
Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).
Pay: $37,000.00 - $55,000.00 per year
Schedule:
- 8 hour shift
Work Location: In person
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