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Startup and Warranty Project Manager

4 months ago

New Berlin, United States ABB Full time

**Startup and Warranty Project Manager**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
In this role, you will oversee packaging projects within Motion System Drives in New Berlin, Wisconsin, providing clear guidelines, tasks and milestones, while motivating and providing feedback. In this role, you will be responsible for ensuring that site commissioning activities are properly forecasted, planned, coordinated, staffed and executed as well as overseeing warranty execution for packages sold into heavy industries such as chemicals, oil and gas, mining, metals, etc. This position holder will both leverage and grow their related drives industry experience in the areas of project management, logistics, site planning and management, startup and commissioning and warranty execution, all through direct engagement with ABB’s customer organizations, internal teams and third party suppliers.

**Your responsibilities**:

- Responsible for commercial and technical accountability for powertrain packaging projects from the time equipment is delivered until the end of the warranty period and ensure that contractual requirements and customer expectations are met. Even before equipment is delivered, you will coordinate with the project execution team through project review meetings as well as our customers regarding startup schedules, site logistics and readiness, commissioning preparations including capability assessments and resource planning and commissioning proposals
- Accountable for the performance of both internal and third party field service teams and ensuring that we establish commissioning teams as required, based on the project scope. This will require holding and in some cases, developing relationships with those internal and third party organizations and teams
- With health and safety being a priority, you will ensure we strictly follow all applicable health and safety guidelines, whether industry specific, customer or site specific or per ABB’s company policy
- Need to ensure that project commissioning happens on time per customer expectations and that our customers are well informed and provided with status updates as appropriate through coordination with field service resources
- Visit customer sites for assessments, planning meetings and to ensure field service resources can progress with their work
- Serve as an escalation path for warranty related issues, protecting ABB’s interests while delivering on obligations and providing a superior customer experience even in the most challenging situations

**Your background**:

- Bachelor of Science in Electrical Engineering or equivalent with minimum 10 years of business experience in related areas (example; Field Service, Application Engineering, Project Engineering, Project Management) required or Associate degree in technical field and 12 years of related business experience in related area required
- Commercial astuteness. Customer facing experience required
- Teamwork and collaboration. Ability to work independently. Ability to manage expectations in difficult situations
- Travel up to 30% required

**Benefits**:

- Retirement plan
- Life insurance
- Disability insurance
- Wellbeing program
- Healthcare plan

**More about us**: