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Territory Representative
4 months ago
**The Company**
LRS is the industry leader in providing innovative and environmentally responsibly waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the environment. Through our safe and innovative approach to waste diversion, LRS thrives on the passion and innovation of our employees to preserve and sustain the beauty of the towns, neighborhoods and communities that we serve.
- Live Safety -Serve With Passion-Innovate Relentlessly -Engage With Integrity_
- Build Community -Be Accountable_
**Position Title and Summary**
The **Territory Representative** is responsible for managing a book of existing customers and securing new business to add to their existing book of business. Responsibilities include building and maintaining relationships with customers through proactive and reactive retention efforts, assisting customers with changing service needs, assisting with any customer questions or concerns, and negotiating service agreements. You will be cold calling, performing first appointments, conducting presentations, preparing proposals and service agreements, and utilizing Salesforce to manage all new business leads.
**Reports To**
Business Development Director
**Responsibilities**
- Complete proactive and reactive retention calls and visits to existing customers to ensure we are meeting their needs, strengthening relationships, and proactively renewing agreements
- Manage a book of current business and evaluate profit levels on current customers
- Perform cold calling, complete customer appointments and presentations, and prepare proposals and service agreements to secure new business
- Meet and exceed sales goals to ensure LRS achieves target growth goals
- Utilize CRM tool on a daily basis, schedule and document all activities, grow potential customer list through cold calling, and input previous customer data
- Complete profitable service agreement renewals, extension of terms, and change in service levels
- Work with customer service team to follow up on sales opportunities
- Perform other job-related duties as required
**Qualifications / Knowledge / Critical Skills**
- High school diploma or GED, Bachelor’s degree preferred
- Minimum three years of experience in a customer facing role including addressing customer needs
- Experience using Salesforce CRM preferred
- Highly skills in MS Office Suite (Excel, Word, PowerPoint, Outlook)
- Self-motivated with a passion to help people
- Strong listening skills and ability to multitask
- Ability to perform in a fast-paced environment and meet deadlines
- Excellent written and verbal communication skills
- Pro-active, quick learner, and a self-starter
- Strong organizational skills
- Fluency in Spanish is a plus
**Physical Demands / Environmental Factors**
- While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
- Occasionally required to stand and walk
- Must frequently lift and/or move up to 10 pounds
- Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus
Some regional travel required
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Lakeshore Recycling Systems is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Pay: $48,555.01 - $58,474.85 per year
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
Supplemental pay types:
- Commission pay
Weekly day range:
- Monday to Friday
Ability to Relocate:
- Bloomington, IL: Relocate before starting work (required)
Work Location: On the road
