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Customer Service Representative

4 months ago

Maryland, United States TNT Resources Full time

Job Overview:
**Duties**:

- Handle inbound and outbound customer calls professionally and efficiently
- Assist customers with product inquiries, orders, billing questions, and issue resolution
- Analyze customer needs to offer additional services or products
- Provide support in a bilingual (English/Spanish) environment
- Utilize phone etiquette to ensure positive customer interactions
- Upsell products and services to increase sales revenue

**Requirements**:

- Proficiency in English and Spanish (Bilingual)
- Strong customer service skills with the ability to communicate effectively
- Experience in outbound calling and sales is a plus
- Ability to analyze customer inquiries and provide appropriate solutions
- Excellent phone etiquette and interpersonal skills

**Job Types**: Full-time, Part-time, Temporary, Seasonal

Pay: $15.00 - $25.00 per hour

Work setting:

- Remote

Work Location: Remote