Assistant Facilities Manager

3 weeks ago


Chicago, United States JLL Full time

JLL supports the Whole You, personally and professionally.

Job Summary

Assist the Assistant Facilities Manager in the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, procurement, and supplier management. Develop client relationships with key representatives in supporting client’s corporate real estate goals and objectives.

Job Responsibilities

Relationship Management
Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction

Compliance
Support compliance standards in facility management, financial management and operational policies and procedures
Meet or exceed client Key Performance Indicators (KPI’s); monitor Service Level Agreements (SLA’s) monthly to identify potential challenges and plan corrective actions accordingly
Enforce all Company policies and training requirements regarding safe and efficient operations and work practices
Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations and Jones Lang LaSalle operations standards

Team Management
Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations

Administrative Function
Support work order management for in house staff and vendors as necessary.
**Support facility soft services as needed and directed such as**: meetings preparation, conference room reservations, food services, parking, vending, and badging
Any and all other duties and tasks assigned

**Qualifications**:
Bachelor’s degree
Minimum of 3-5 years of industry experience required either in the corporate environment, third party service provider or as a consultant
Ability to read and understand floor plans
Excellent customer, computer, managerial, verbal and written communication skills
Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives
Basic knowledge of building systems (mechanical and electrical systems)
Demonstrated proficiency in MS Office -Excel, Word, PowerPoint, SharePoint, Outlook
Experience in computer or web-based Work Order Management Systems (CMMS) preferred

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.



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