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Food Service Team Lead

4 months ago

Los Angeles, United States Mother's Market & Kitchen, Inc. Full time

**Pay Range**:$17.28-$22.00

**JOB OVERVIEW**

Under the Food Service Manager supervision, the **_Food Service Team Lead_** performs the following duties:
**TYPICAL DUTIES & RESPONSIBILITIES**
- Take inventory of dry storage and ordering supplies when needed
- Utilize the Team Leader checklist at the beginning of each shift
- Document any situations or problems to Manager on Duty and on the daily Managers Report
- Responsible for handling complaints and concerns and create agreeable solutions to ensure repeat customers
- Plan and execute service and training schedules within labor budgets and goals for food service
- Work with fellow employees and lead by example in the department
- Assist Food Service Manager with interviewing, hiring, training and performance reviews of Food Service staff
- Monitor safety, repair, and maintenance of equipment and identifies and reports equipment problems and schedules immediate repair
- Continually inform Food Service Manager/Store Management on ideas to improve productivity and customer service, staff morale and development, procedure problems, customer complaints, and recipe consistency and quality control
- Other duties as assigned

**JOB REQUIREMENTS**
- Familiar with Deli, Juice Bar, and Restaurant functions
- Has demonstrated leadership abilities, excellent communication skills (written and verbal), excellent customer service skills and proficiency in basic math

**QUALIFICATION GUIDELINES**

Any combination equivalent to, but not limited to, the following:
Training/Education:

- Minimum of High School Diploma or G.E.D. certificate

Experience
- Must have prior experience in the food service industry

Knowledge of:

- Verbal proficiency of the English language and be able to read and write at an advanced level
- Leading a team
- Use of commercial kitchen equipment

Ability to:

- Model excellent customer service and hold your staff accountable for doing the same
- Be able and prepared to cover breaks for other food service staff
- Place service calls, deal with vendors and contractors

**Physical Requirements/Working Conditions**:

- Lift food and dishes up to 50 lbs. Up to 100 times per day
- Carry trays of dishes and boxes of products up to 25 feet
- Push/pull carts and dollies
- Constant walking and standing
- This job description is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned by leadership._