Technical Sales Specialist
2 weeks ago
For over 75 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.
**Specialties**:
- Pressure Management
- Isolation Valves & Actuation
- Control Valves & Regulators
- Process Control & Safety Systems
- Oil & Gas Automation
- fiscal custody metering, controls, and SCADA
- Reliability Solutions & Services
- Specialty Pumps & Rotating Equipment
- Instrumentation
- Maintenance & Repair Services
**Job Title: Technical Sales Specialist**
**Duties and Responsibilities**
- Working through Account Sales, establishes and maintains professional business relationships with customers and influence the selection of technology, products and services.
- Works with sales and customers in a consultative capacity to assess customer needs for automation and controls (Remote Terminal Units - RTU’s and Flow Computers) in order to outline a recommended course of action that utilizes the products and services represented by Company.
- Reviews and assesses customer technical specifications, written and verbal, for the purpose of developing and proposing Company products and service deliverables.
- Works with the operations and service teams to develop proposals, define a scope of deliverables, define a project strategy and advise on technical elements of solutions implementation.
- Maintains a high degree of industry knowledge and awareness, including; trends, technology advancement, significant accomplishments by others in the business, state of the competition, significant events related to our business and the customers’ businesses.
- Develops and participates in presentations and product demonstrations to Company personnel and customers.
- Participates in the development and implementation of the Account Plans.
- Supports efforts to educate customers Company personnel on the industry specific requirements associated represented products and services through solution demos in both new and legacy products.
- Develops and conducts internal trainings for the ETS team and other Puffer Sales Teams.
- Responsible for conducting product training sessions for new and existing customers.
- Test and evaluate new firmware and complementary products.
- Assist customers with migrating existing products to next generation products, which includes understanding use cases and new product capabilities.
- Support Panel shop needs for programming of hardware and software solutions to support customer RTU Panel projects
- Support occasional on-site commissioning and startup requests
**QUALIFICATIONS**
**Education/Knowledge**
- Bachelor’s degree in an engineering discipline.
**Experience/Skills**
- 5 years in the oil and gas production and/or mid-stream processing & transportation industry.
- Experience with DCS / PLC / SCADA system definition, architecture development and controls configuration.
- Knowledge with sizing, specification and selection of measurement instrumentation and final control devices.
**COMPETENCIES**
- Excellent verbal and written communications.
- Ability to work in Team environment.
- Ability to plan, prioritize and organize individual work tasks.
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