Behavioral Health Aide Cspoa
2 weeks ago
**JOB FUNCTION**:
- Obtain and review pertinent documentation for referral completeness;
- Contact referral source and other key individuals to gather additional information as necessary;
- Responsible for direct client contact with children and their families to assist with navigating multiple children serving systems, referral processing, program recommendations, and linkage;
- Maintains steady and effective communication with Program Directors and staff;
- Participate effectively in multidisciplinary meetings;
- Knowledge of waitlists to assist in monitoring and outreach;
- Assist families and providers navigate multiple children serving systems;
- Handle telephone inquiries requesting information about CSPOA programs and services;
- Make presentations at various outside agencies on an as needed basis
**QUALIFICATIONS**:
- BACHELOR’S DEGREE IN BEHAVIORAL HEALTH OR RELATED HEALTH/HUMAN SERVICES FIELD AND 1 YEAR EXPERIENCE. WORKING KNOWLEDGE OF CHILDREN’S BEHAVIORAL HEALTH SYSTEM, A PLUS.
- ACTIVE NYS DRIVER'S LICENSE FOR 2 YEARS
**COMPETENCIES**:
- Excellent communication and interpersonal skills, professional demeanor, and team orientation;
- Excellent organizational skills; flexible and adaptable to change;
- Efficient time management with accuracy and attention to detail;
- Proficiency in Microsoft Office, including Work and Excel, and Outlook;
- Utilize the CSPOA database/EMR in a proficient manner
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