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Sales and Training Executive, Lancome

4 weeks ago

New York, United States L'Oreal Full time

**Job Title**: Sales & Training Executive, Lancome, NY/NJ stores in Northeast Region

**Division: Luxury Products Division**

**Location**:Field Remote, Northern NJ and NY

**Reports To**: Regional Sales Director, Northeast Region

**Who We Are**:
For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oréal Luxe our mission is to provide our consumers with the best products and brand experience by making it unique. **Our portfolio is composed of 21 brands including major brands, highly aspirational and multi-expert, such as Lancôme, Yves Saint Laurent, Giorgio Armani, Kiehl’s, Aesop and Youth to the People.**

**What You Will Do**:
**Job Duties and Accountabilities**

Responsible for retail sales performance of a defined territory of stores (~20 Doors) and ensuring corporate goals are met. Develop all relevant counter personnel on sales strategy. Conduct frequent Intersell Trainings for Beauty Department Associates. Contribute to sourcing, hiring and training of branded beauty advisors. Manage Beauty Advisors, Business Managers and Freelancers in executing RPA plans including events, promotional activities and launches. Develop strong clientele followings in their stores including the use of social media to promote awareness and engagement.

The expectation is that the Sales and Training Executive will spend 80% of their time in the field.

**Key Challenges, Issues and Complexity**

**SALES**

1. In-store seasonal planning and Visit execution

Coordinate seasonal events for national accounts. Plan and execute product launches, GWPs (Gift with Purchase), and PWPs (Purchase with Purchase) with store manager, department manager and business manager to ensure maximum visual effect and sales performance. Plan, communicate and execute all in-store events. Develop social media outreach in every store/counter and work with store PR, where applicable. Create & communicate text and image files for teams to reach out to clients for all client outreach.

2. Business Analysis

Responsible for daily, monthly and seasonal tracking of total retail performance within territory. Must maintain knowledge of the trends of individual business segments, i.e. Makeup, Skincare, Fragrance and all of the key business drivers within each segment.

Monitor competitive activity and competitive retail performance within the beauty department. Ensure that market share objectives are being met.

3. Maintain counter quality and merchandising

Monitor cleanliness of the counter display units and hold beauty advisors accountable for Lancome counter quality requirements. Execute and maintain all Lancome merchandising standards. Completion of Yoobic missions, where appropriate to comply. Assist stores with stock and visual where needed to best support the business needs.

4. Maintain budget

Maintain seasonal freelance budget, including sourcing freelance makeup artists, booking for appropriate events and executing their payments within the seasonal budget. Process T&E in a timely manner and within the guidelines.

5. Communication

Daily communication with Regional Sales Director regarding business performance and opportunities, including competitive feedback and feedback on L^ programs. Daily and Weekly communication with stores regarding event performance, employee turnover and training (either in person or through conference calls/Teams calls). Arrange seasonal business manager meetings, where appropriate. Prepare and carry out seasonal retailer presentations, if applicable. Participate in and/or organize regional retailer strategy meetings.

**EDUCATION/COACHING**

6. Training and Development

Develop, motivate and educate Lancome line assigned Counter managers and Beauty Advisors as well as Multi-branded/Intersell Associates through in-person and digital training programs

Actively plan, execute and follow up on seasonal training in all doors.

Train & coach business and counter managers to become strong team leaders and in store coaches for their beauty advisors.

Work closely with Area Education Director and Regional Sales Director to ensure that training standards are being met.

Make certain that beauty advisor representation reflects Lancome beauty advisor guidelines and L'Oréal diversity guidelines. Make certain we have brand advocates throughout the beauty departments (and other depts) through the development of strong relationships.

**HUMAN RESOURCES**

7. Sourcing/hiring/talent assessment

**What We Are Looking For**:
Required Qualifications:
1. Bachelor’s degree and/or minimum of 3 years' experience in cosmetic or retail management

2. Self -motivated, results oriented, creative, strategic thinker

3. Strong communication, presen

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