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Barista/counter Serv

4 months ago

Chicago, United States Do-Rite Donuts - Fulton Market Full time

**Hiring Immediately: Barista**

**Benefits**:

- BCBS health insurance & other options including dental
- Employee Assistance Program (EAP)
- Restaurant discounts
- Opportunities for career growth

Do-Rite Donuts & Chicken is a Chef-owned stop in Chicago known for hand-crafted artisan donuts, tasty chicken sandwiches, and scrambled-to-order breakfast sandwiches. We proudly serve eye-opening Dark Matter Coffee, which is ethically sourced and Chicago roasted.
The culinary mantra at Do-Rite is focused on 3 points: made in-house, small batch, and FRESH. ALL. DAY.
We believe in people. We believe in treating our guests and staff well.
EOE. We participate in E-Verify / Participamos en E-Verify

**Baristas/Counter Servers** are responsible for professionally and courteously taking, preparing, delivering and collecting payment for food and beverage orders for indoor and outdoor guests (including guests in vehicles in locations offering drive-thru service), confirming accuracy, proper packaging and collection of payment.

**Essential Functions**
- Accurately take and confirm guest food and beverage orders (including special instructions and/or restrictions)
- Prepare and serve coffee, espresso, other beverages (including component ingredients) and serve to guests
- Process payments and balance all sales/receipts in compliance with restaurant policies and procedures, including reconciling and maintaining the security of the cash drawer
- Accurately, promptly, efficiently and safely assemble and transport food and beverage orders to indoor and outdoor guests (including guests in vehicles in locations offering drive-thru service)
- Sell and accurately account for gift cards
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively move chairs, tables, highchairs and booster seats
- Safely and effectively use and operate all necessary tools and equipment, including knives, coffee makers, grinders and a cappuccino/espresso machine
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

**Key Responsibilities and Duties**
- Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system, Frequent Diner, Gift Card and Credit Card terminals,
- Comply with all safety and sanitation guidelines and procedures
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed

INDFOH