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Supervisor, Warehouse Operations

4 months ago

Richmond, United States Williams Sonoma Full time

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.**About the Warehouse Operations Team**

You will be part of the Warehouse Operations organization is responsible for representing the warehouse team by performing warehouse functions including but not limited to driving, receiving, stocking, picking, cataloging, and returns processing. You will collaborate with other business functions to support the Williams-Sonoma, Inc. photo studio and business partners.

**Overview of the Warehouse Supervisor (Inbound) role**

You will manage and motivate the team by giving direction and leadership, monitoring performance to ensure the facility achieves high performance levels for the purpose of ensuring the provision of an effective and efficient quality service to our customer. You will be responsible for ensuring that the product is moved through the warehouse efficiently and in a safe and timely manner, and that products are maintained in an organized, safe manner. This role oversees the immediate Warehouse team, including managing warehouse personnel, logístical planning, documentation, providing customer service, and fulfilling other projects/ tasks related to warehouse management.

**Responsibilities**
- Ensure a safe, clean, and orderly work environment.
- Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment.
- Establish warehouse practices and protocols to achieve an efficient warehouse.
- Strategically observe, develop, and implement warehouse systems that increase productivity, and improve operations.
- Follow and implement systems that increase productivity, efficiency, and accuracy.
- Ensure current and accurate inventory management.
- Conduct periodic spot-checks of inventory levels, supplies, and equipment.
- Prepare, maintain, and communicate all Standard Operating Procedures (SOP) and ensure they are adhered to.
- Establish, Foster, and maintain exceptional relationships with cross functional teams. Provide leadership and direction through coaching, mentoring, and developing direct reports; establish annual performance objectives, conduct performance assessments, and identify opportunities for skill development.

**Criteria**
- Ability to delegate when assigning employee workloads.
- Strong communication, interpersonal skills, leadership, and conflict resolution
- Critical thinking ability and a proactive approach to problem solving.
- Proficient with Microsoft Teams, Excel, and inventory management software
- Excel: Able to track data by using pivot tables, functions, and formulas such as index match.
- Bilingual Spanish and English
- Ability to multi-task while being detail oriented.
- Ability to lead, train and develop employees Knowledge of warehouse safety practices and standards

**We believe in People First**

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI initiatives prompt associate participation and engagement, aligning with our core vision to reflect the communities where we do business and put people first.

**Benefits Just for You**

Depending on your position and your location, here are a few highlights of what you might be eligible for:

- A generous discount on all Williams-Sonoma, Inc. brands
- A 401(k) plan and other investment opportunities
- Paid vacations, holidays, and time off to volunteer
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits
- Tax-free commuter benefits A wellness program that supports your physical, financial and emotional health

**Your Journey in Continued Learning**
- In-person and online learning opportunities through WSI University
- Cross-brand and cross-function career opportunities
- Resources for self-development
- Advisor (Mentor) program
- Career development workshops and learning programs Speaker series
- WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration _
- This role is not eligible for relocation assistance. _
- Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.- The expected starting pay range for this position is $65,000 - $75,000 Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities._
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