Studio Partner

2 weeks ago

Austin, United States WeWhiten Full time

Studio Partner Position at We Whiten

Join Our Vibrant Team at We Whiten:
At We Whiten, we're dedicated to fostering a dynamic culture that embraces evolution, delivers exceptional service, and thrives on excellence. We value constructive feedback, remain committed to our evolving vision, and continuously aim to surpass expectations for both our team members and customers.

Studio Partner Opportunity:
We are currently in search of a Studio Partner to undertake a pivotal role within a We Whiten studio. As a Studio Partner, you'll function as an independent "owner," overseeing the business with a competitive base salary, an enticing bonus plan, and a share of the location's profits paid out annually. This unique opportunity provides entrepreneurial individuals the chance to forge a rewarding career within a profit-sharing model that values skills and dedication. The Studio Partner will be responsible for implementing effective management strategies, employing innovative marketing techniques, demonstrating consultative sales skills, and upholding exceptional customer service standards to exceed performance targets. This role demands excellence in driving studio sales and ensuring the location's success in the market.

Primary Responsibilities:

- Drive sales of We Whiten treatments and retail products, surpassing performance goals and elevating the customer experience.
- Oversee daily operations, uphold a clean and safe environment, and lead the team in resolving customer challenges to ensure outstanding service delivery.
- Act as the primary Whitening Specialist, establishing clear expectations, providing ongoing training and mentorship, and conducting regular performance reviews to empower team members.
- Manage operational aspects such as inventory management, orders, and compliance with labor laws.
- Cultivate a positive workplace culture where employees feel valued, performance is acknowledged, and issues are promptly and fairly addressed.

Duties and Responsibilities:
Customer Service:

- Instill a customer-centric mindset within the team.
- Proactively address guest service issues and scheduling challenges.
- Provide exceptional service and introduce clients to our teeth whitening products and treatment plans.

Sales:

- Lead as the primary Whitening Specialist and foster a sales-oriented culture.
- Set and achieve sales goals by motivating the team and leading by example.
- Provide training and guidance on product and treatment plan sales.

People:

- Recruit and retain top talent.
- Support team development and encourage a culture of collaboration and continuous improvement.
- Demonstrate expertise in teeth whitening procedures and mentor Whitening Specialists to exceed expectations.

Business Analytics:

- Take ownership of business performance and reap the rewards of ownership.
- Analyze trends and identify areas for improvement.
- Effectively communicate action plans and evaluate business performance.

Administrative:

- Ensure accurate and timely completion of tasks such as inventory management and payroll.
- Manage employee schedules and ensure compliance with regulations.
- Oversee hiring, onboarding, training, and termination processes.

The ideal Studio Partner for We Whiten will embody a passion for sales, an entrepreneurial mindset, and strong leadership and problem-solving skills. They will be self-motivated, willing to work diligently to achieve results in their "own" business, and committed to delivering exceptional guest experiences.

Minimum Qualifications:

- 2+ years of sales and management experience in service or retail industries.
- Strong interpersonal and communication skills.
- Demonstrated experience as a revenue generator.
- Ability to thrive in an entrepreneurial environment with limited oversight.
- High School Diploma or equivalent.
- Flexibility to work a retail schedule, including weekends and holidays.

Physical Requirements:

- Ability to stand and walk for extended periods.
- Capability to perform various physical activities.
- Comfort with technology and computer usage.
- Occasional lifting/moving of up to 25lbs.

Personality/Other:

- Confidence in skills and ability to adapt to varying schedules.
- Discretion with sensitive information.
- Acceptance of constructive criticism.
- Driven, accountable, and self-sufficient leadership qualities.
- History in beauty industries such as med spas, esthetics, or pharmaceutical sales thrives in these roles.

Note: This job description may not encompass all responsibilities and requirements associated with the role. Management reserves the right to revise the job or assign additional tasks as needed.

Pay: $85,000.00 - $120,000.00 per year

**Benefits**:

- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Weekends as needed

Application Question(s):

- Do you have 2 years

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