Digital Product Owner

2 weeks ago

Chicago, United States Fifth Third Bank Full time

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:
Your responsibilities will include:

- Collaborate with your partners and within your Performance Marketing and Digital Growth program to set ambitious and clear product vision and communicate it effectively to stakeholders
- Define program objectives and conduct analysis & research required to make recommendations.
- Design, develop and roll out your part of the Performance Marketing and Digital Growth program roadmap
- Shepard products through development, testing and launch, advocating to achieve the best outcomes
- Constantly strive to improve funnel pull-through while delivering best-in-class experiences to our prospects and customers
- Work cross-functionally with marketing, design, development, engineering, and Line of Business teams from development through testing and launch
- Identify and understand regulatory requirements and needs within the product domain (e.g., privacy and accessibility laws)
- Translate business requirements and user needs into user stories and user testing/acceptance criteria
- Build and maintain a sprint backlog (refined at least 2 sprints out) for upcoming development
- Facilitate release planning with stakeholders as well as sprint demos
- Prioritize resources and features, set objectives for the sprints, maintain a list of features in order to increase market share and increase adoption within target market
- Work with engineering and support to improve the development team’s efficiency
- Ensure acceptance criteria are clear and complete
- Work with QA and development to ensure complete and efficient testing
- Work with support teams to resolve customer issues including triaging and prioritizing bugs and customer-reported issues
- Ensure the development team is working on the highest priorities using weighted job first methodology where appropriate

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Bachelor's Degree or equivalent experience required.

5-7 years of related experience (as a Digital Product Owner or Product Manager within the agile space).

Demonstrated success in strategic development and program execution with Consumer banking digital products such as: Online Account Opening software and Processes Security, Identity Management, Authentication, Attack or Fraud Mitigation, Money Movement, Online Bill Payment, Transfers, Payments, Credit/Debit Card Self Service features, and Alerts.

Experience working in Agile development preferred / strongly encouraged.

Experience with Adobe AEM is required.

Experience with Adobe Analytics and Target are encouraged.

Ability to have fun and a willingness to try new things and challenge the status quo.

Effortlessly collaborative with strong intellectual curiosity and creative problem solving.

Strong analytical skills with ability to work through complex concepts/data and present well thought-out, simple solutions.

Ability to self-motivate and work well independently and with different teams.

Strong presence with ability to interact with and influence all levels of the organization.

LOCATION - Chicago, Illinois 60611

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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