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Customer Service Associate

4 months ago

New York, United States EmV NYC Full time

EmV, located in the vibrant city of New York, is seeking dedicated individuals to join our team as Customer Service Associates. At EmV, we are committed to providing top-notch customer service and offering a diverse range of high-quality products to our valued clientele. Join us in creating memorable experiences for our customers while working in a supportive and inclusive environment.

**Position: Customer Service Associate**

**Responsibilities**:

- Greet customers with a warm and welcoming demeanor
- Assist customers in locating products and provide recommendations based on their needs
- Respond to customer inquiries and resolve issues promptly and professionally
- Process transactions accurately and efficiently using POS systems
- Collaborate with team members to ensure a positive shopping experience for all customers

**Qualifications**:

- Previous customer service experience preferred, but not required
- Excellent communication and interpersonal skills
- Ability to remain calm and courteous in high-pressure situations
- Strong problem-solving skills and attention to detail
- Passion for delivering exceptional service and representing the EmV brand with enthusiasm

**Benefits**:

- Competitive hourly wage
- Employee discounts on merchandise
- Opportunities for advancement and professional development
- Health and wellness benefits package
- Supportive and inclusive work environment with a diverse team

Pay: $803.35 - $967.48 per week

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Work Location: In person