Studio Partner

3 weeks ago

Costa Mesa, United States WeWhiten Full time

We Whiten Studio Partner Job Description:
Our Commitment at We Whiten:
At We Whiten, our ethos revolves around embracing change, delivering exceptional service, and striving for excellence in all endeavors. We value constructive feedback, remain committed to our evolving vision, and continuously aim to exceed expectations for both our team members and clients.

Studio Partner Opportunity:
We are presently in search of a Studio Partner to undertake a crucial role within a We Whiten studio. As a Studio Partner, you will function as an independent "owner," overseeing the business with a competitive base salary, an enticing bonus structure, and a share of the location's profits distributed annually. This distinctive opportunity offers individuals with an entrepreneurial spirit the chance to forge a gratifying career within a profit-sharing framework that acknowledges skills and dedication. The Studio Partner will implement effective management strategies, employ marketing tactics, exhibit consultative sales prowess, and maintain exceptional customer service standards to surpass performance benchmarks. This position necessitates excellence in driving studio sales and ensuring the location's success in the market.

Primary Responsibilities:

- Enhance the customer experience and surpass performance targets by driving sales of We Whiten treatments and retail products.
- Manage daily operations, ensure a clean and safe environment, and lead the team in resolving customer issues to uphold exceptional service standards.
- Act as the primary Whitening Specialist, providing clear expectations, ongoing training, and regular performance reviews to empower team members.
- Handle operational aspects including inventory management, orders, and compliance with labor laws.
- Cultivate a positive workplace culture where employees feel valued, performance is acknowledged, and issues are promptly addressed.

Duties and Responsibilities:
Customer Service:

- Foster a customer-centric mindset within the team.
- Proactively address guest service issues and scheduling challenges.
- Deliver outstanding service and introduce clients to our teeth whitening products and treatment plans.

Sales:

- Lead as the primary Whitening Specialist and foster a sales-oriented culture.
- Set and achieve sales goals by motivating the team and leading by example.
- Provide training and guidance on product and treatment plan sales.

People:

- Recruit and retain top talent.
- Support team development and foster a culture of collaboration and continuous improvement.
- Demonstrate expertise in teeth whitening procedures and mentor Whitening Specialists to exceed expectations.

Business Analytics:

- Take ownership of business performance and reap the rewards of ownership.
- Analyze trends and identify areas for improvement.
- Effectively communicate action plans and assess business performance.

Administrative:

- Ensure accurate and timely completion of tasks such as inventory management and payroll.
- Manage employee schedules and ensure compliance with regulations.
- Oversee hiring, onboarding, training, and termination processes.

The ideal Studio Partner for We Whiten will possess a passion for sales, an entrepreneurial mindset, and strong leadership and problem-solving skills. They will be self-motivated, willing to work hard to achieve results in their "own" business, and committed to delivering exceptional guest experiences.

Minimum Qualifications:

- 2+ years of sales and management experience in service or retail industries.
- Strong interpersonal and communication skills.
- Demonstrated experience as a revenue generator.
- Ability to thrive in an entrepreneurial environment with limited oversight.
- High School Diploma or equivalent.
- Flexibility to work a retail schedule, including weekends and holidays.

Physical Requirements:

- Ability to stand and walk for extended periods.
- Capability to perform various physical activities.
- Comfort with technology and computer usage.
- Occasional lifting/moving of up to 25lbs.

Personality/Other:

- Confidence in skills and ability to adapt to varying schedules.
- Discretion with sensitive information.
- Acceptance of constructive criticism.
- Driven, accountable, and self-sufficient leadership qualities.
- History in beauty industries such as med spas, esthetics, or pharmaceutical sales thrives in these roles.

Please note that this job description may not encompass all responsibilities and requirements associated with the role. Management reserves the right to revise the job or assign additional tasks as needed.

Pay: $85,000.00 - $120,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Profit sharing
- Referral program
- Vision insurance

Experience level:

- 2 years

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Work setting:

- In-person
- Office

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