Clinical Operations Manager

3 weeks ago


East Setauket, United States Stony Brook Administrative Services Full time

The Clinical Operations Manager will provide oversight of all patient care workflows and patient care responsibilities at North Suffolk Cardiology (NSC). Duties and responsibilities include, and are not limited to, ensuring providers are given adequate clinical and ancillary support, clinical supplies, and that clinical equipment and modalities utilized to facilitate patient care are available, in good condition, and are well-maintained. The Clinical Operations Manager will ensure that all patient care exam and testing rooms are appropriately stocked, sanitized, and that any equipment needed to facilitate care are made available at all (4) office locations. Additionally, the Clinical Operations Manager is responsible for developing and implementing clinical workflows that enhance patient care quality and appropriate use of the provider's time. The Advanced Practice Provider program will be managed by the Clinical Operations Manager and will include oversight of the APP inpatient and outpatient schedules, APP on-call schedules, provider mentorship, and continued education and training.

This position will report directly to the Director of Operations, and will be primarily located at NSC headquarters at 45 Research Way, Suite 108, East Setauket, NY.
- Category
- Nursing
- Exempt/Non-Exempt
- Exempt
- Location
- Cardiology
- NSC East Setauket
- Full-Time/Part-Time
- Full-Time
- Position Requirements

Job Duties and Responsibilities:
Directly manage supervisors for the following clinical care units:

- Nursing/ Exercise Physiologists
- Medical Assistants
- Provide direct oversight of clinical care assignments based on office schedules at all (4) office locations.
- Ensure there is adequate coverage to cover patient care due to staff call-outs and paid time off.
- Provide direct oversight of clinical recruitment efforts, employee relations issues, and develop on-site training program and competency/ skills assessments for clinical staff.
- Ensure there is continued coverage for triage, and patient messages, Rx refill requests, results messages, and other messages that pertain to clinical care are addressed timely and accordingly.
- Work directly with the Director of Operations on budget management for clinical care units, and help identify ways to reduce cost while enhancing quality of care and practice productivity.

Qualifications:

- Bachelor’s degree required. NP/PA license preferred.
- Minimum of 5 years healthcare experience required.
- Minimum of 3 years practice management experience required.
- Outpatient and medical office experience preferred.
- Shift
- Days
- Tags
- Full time, Monday-Friday
- Salary Range
- $113-$160K annually
- Position
- Clinical Operations Manager-Cardiology
- Open Date
- 4/25/2024


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