Call Center Specialist
4 weeks ago
Description - ExternalServes as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handles complex scheduling requests through various channels while utilizing numerous protocols and verification portals simultaneously. Communicates via EPIC to physicians and staff on a daily basis. Provides appropriate and relevant information and facilitates requests within the designated timeframes based on urgency as defined per scheduling protocol. Assures compliance and integrity.
Education
High School Diploma or Equivalent (required)
Bachelors Degree : in Marketing, Communications or Healthcare. (preferred)
Experience
2 Years experience in customer service. (required)
General Experience in a physician practice or call center environment (preferred)
General Experience and prior knowledge in scheduling for physician office or radiology (preferred)
General Experience and knowledge working in an Electric Medical Record System (EMR) (preferred)
General Experience communicating in Spanish or other languages (Bilingual) (preferred)
Pay: $19.00 - $22.50 per hour
Work Location: In person
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Call Center Specialist
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Jenkintown, Pennsylvania, United States Temple University Hospital Full timeExternalServes as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handles complex scheduling requests through various channels while utilizing numerous protocols and verification portals simultaneously. Communicates via EPIC to physicians and staff...
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Learning Specialist, Full-Time
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Jenkintown, United States Philadelphia Center for Dermatology Full timeJob DescriptionJob DescriptionBenefits/PerksCompetitive CompensationFlexible, remote work environmentCareer advancement opportunities as our practice growsJob SummaryWe are seeking a Medical Biller to join our team! As a Medical Biller, you will be working closely with clients to answer questions related to billing, processing all forms needed for insurance...
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Jenkintown, United States Philadelphia Center for Dermatology Full timeJob DescriptionJob DescriptionBenefits/PerksCompetitive CompensationFlexible, remote work environmentCareer advancement opportunities as our practice growsJob SummaryWe are seeking a Medical Biller to join our team! As a Medical Biller, you will be working closely with clients to answer questions related to billing, processing all forms needed for insurance...
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Jenkintown, United States Visiting Angels of Jenkintown Full timeJob DescriptionJob DescriptionAbout Us: Visiting Angels is a leading home care agency dedicated to providingcompassionate and personalized care to seniors in the comfort of their homes. With acommitment to enhancing the quality of life for our clients, we are seeking a talented andmotivated DMAS to join our team and help us expand our online presence....
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Jenkintown, United States Visiting Angels of Jenkintown Full timeJob DescriptionJob DescriptionAbout Us: Visiting Angels is a leading home care agency dedicated to providingcompassionate and personalized care to seniors in the comfort of their homes. With acommitment to enhancing the quality of life for our clients, we are seeking a talented andmotivated DMAS to join our team and help us expand our online presence....
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