Customer Service Specialist

4 weeks ago


Jenkintown, United States Lindy Property Management Full time
Job DescriptionJob DescriptionSalary: $24.00

Come home to the Lindy Communities family.

About Lindy Communities:

Lindy Communities is a family-owned professional management company, with a high-quality residential portfolio in the Greater Philadelphia area.  Our goal is to provide the highest quality of apartment lifestyle.  We build our team with talented, motivated people who love what they do and love creating an outstanding living environment for our residents.


About the Customer Services Specialist position:

We are seeking a Customer Services Specialist at our Corporate Office.  This person should have prior customer service experience. The individual must have extensive experience in successfully assisting prospects through the lease application process.  Critical factors in consideration for this role include, strong customer service, problem solving and organizational skills.


Critical factors in consideration for this role include:

Rental Application Assistance: Guide prospects through the application process, ensuring they understand how to navigate the process correctly. 

Data collection: Assist prospects in gathering the required qualifying information for NTN and Docuverus.

Support: Troubleshoot issues encountered by prospects during the application process, providing timely resolutions or escalating to the technical team as necessary.

Overview:

The Customer Service Specialist is responsible for ensuring the rental application process is smooth and timely for each prospect. 

Your primary responsibility will be to assist and ensure that applications move through the process from filling out the application to signing the lease.

You will serve as the point of contact for prospects, guiding and assisting them through the application process and addressing any inquiries or concerns they may have.



Responsibilities may include but are not limited to the following:

Proven experience in customer success, account management, or a similar customer-facing role.

Excellent communication and interpersonal skills, with the ability to effectively engage with diverse stakeholders.

Strong problem-solving abilities, with a knack for troubleshooting technical issues.

Detail-oriented with a focus on delivering high-quality service and support.

Ability to work independently and as part of a team in a fast-paced environment.

Familiarity with apartment management software or related technologies is a plus.

Prior experience in the real estate or property management industry is advantageous.

Prefer experience with Yardi, Rent Café, NTN, and Docuverus.


Benefits: 

Competitive salary based on experience and education.

Medical Benefits up to 90% employer paid.

401K retirement plan with generous employer match

Employer paid Long term disability.

Employer paid Short term disability.

Employer paid Life insurance.

Substantial Paid Time Off program

Apartment discounts available to live on-site or at a nearby Lindy Community.

Access to Pool and Fitness center

Dental and Vision benefits

 

No one will be denied opportunities or benefits on the basis of age, sex, color, race, creed, national origin, religious persuasion, marital status, political belief or disability that does not prohibit performance.  EOE

 

Principles only.  Recruiters, please do not contact this job poster.

Do Not contact us with unsolicited services or offers.




  • Jenkintown, United States Lindy Property Management Full time

    **Come home to the Lindy Communities family.** **_About Lindy Communities:_** Lindy Communities is a family-owned professional management company, with a high-quality residential portfolio in the Greater Philadelphia area. Our goal is to provide the highest quality of apartment lifestyle. We build our team with talented, motivated people who love what they...


  • Jenkintown, United States Budge Industries, LLC Full time

    **Role Overview: Inbound Customer Service Representative** Empire Covers is looking for an experienced agent to join our customer service team. Our expanding team is a group of energetic, friendly, problem solvers whom work together to help the customer, drive sales and determine how we can consistently improve in a rapidly growing market. If you are...


  • Jenkintown, United States National Philanthropic Trust Full time

    **Salesforce Systems Specialist** **Become a Part of the NPT Team** National Philanthropic Trust is a public charity dedicated to providing philanthropic expertise to donors, foundations, and financial institutions, enabling them to realize their philanthropic aspirations. NPT was founded in 1996. Since that time, we have raised more than $57.3 billion in...

  • Adoption Specialist

    4 weeks ago


    Jenkintown, United States Bethany Full time

    Adoption SpecialistRequisition #: req13287 Location: Jenkintown, PA Hours: Full-time (40-hours/week) Bethany ischanging the world through family. We began our work by serving one child morethan 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countriesaround the world. We...


  • Jenkintown, United States Philadelphia Center for Dermatology Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationFlexible, remote work environmentCareer advancement opportunities as our practice growsJob SummaryWe are seeking a Medical Biller to join our team! As a Medical Biller, you will be working closely with clients to answer questions related to billing, processing all forms needed for insurance...


  • Jenkintown, United States Philadelphia Center for Dermatology Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationFlexible, remote work environmentCareer advancement opportunities as our practice growsJob SummaryWe are seeking a Medical Biller to join our team! As a Medical Biller, you will be working closely with clients to answer questions related to billing, processing all forms needed for insurance...

  • HRPAS Coding

    4 weeks ago


    Jenkintown, United States Redeemer Health Full time

    OVERVIEW: Joining Redeemer Health means becoming part of an inclusive, supportive team where your professional growth is valued. Our strength comes from bringing different perspectives and talent to our workforce, spanning PA & NJ. We offer programs that set up new team members for long-term success including education assistance, scholarships, and career...

  • HRPAS Coding

    4 weeks ago


    Jenkintown, United States Redeemer Health Full time

    OVERVIEW: Joining Redeemer Health means becoming part of an inclusive, supportive team where your professional growth is valued. Our strength comes from bringing different perspectives and talent to our workforce, spanning PA & NJ. We offer programs that set up new team members for long-term success including education assistance, scholarships, and career...


  • Jenkintown, Pennsylvania, United States Oppenheimer & Co. Full time

    Who We Are: Oppenheimer & Co. Inc. ("Oppenheimer") is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and...


  • Jenkintown, United States The Faulkner Automotive Group Full time

    Job DescriptionJob DescriptionThe Faulkner Automotive Group is looking for an enthusiastic, self-motivated Product Specialist to join our team at our Chevrolet Lancaster store! Faulkner is a place you can establish a career and grow with the organization. While sales experience is a plus, it is not required! We provide training to all our employees and offer...


  • Jenkintown, United States The Faulkner Automotive Group Full time

    Job DescriptionJob DescriptionThe Faulkner Automotive Group is looking for an enthusiastic, self-motivated Product Specialist to join our team at our Chevrolet Lancaster store! Faulkner is a place you can establish a career and grow with the organization. While sales experience is a plus, it is not required! We provide training to all our employees and offer...


  • Jenkintown, United States The Faulkner Organization Full time

    The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Product Specialist to join our team at our Chevrolet Lancaster store! Faulkner is a place you can establish a career and grow with the organization. While sales experience is a plus, it is not required! We provide training to all our employees and offer continued growth...


  • Jenkintown, United States The Faulkner Organization Full time

    The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Product Specialist to join our team at our Chevrolet Lancaster store! Faulkner is a place you can establish a career and grow with the organization. While sales experience is a plus, it is not required! We provide training to all our employees and offer continued growth...


  • Jenkintown, United States The Faulkner Automotive Group Full time

    Job DescriptionJob DescriptionThe Faulkner Automotive Group is looking for an enthusiastic, self-motivated Product Specialist to join our team at our Chevrolet Lancaster store! Faulkner is a place you can establish a career and grow with the organization. While sales experience is a plus, it is not required! We provide training to all our employees and offer...


  • Jenkintown, United States The Faulkner Organization Full time

    The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Product Specialist to join our team at our Chevrolet Lancaster store! Faulkner is a place you can establish a career and grow with the organization. While sales experience is a plus, it is not required! We provide training to all our employees and offer continued growth...


  • Jenkintown, United States The Faulkner Automotive Group Full time

    The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Product Specialist to join our team at our Chevrolet Lancaster store! Faulkner is a place you can establish a career and grow with the organization. While sales experience is a plus, it is not required! We provide training to all our employees and offer continued growth...


  • Jenkintown, United States The Faulkner Automotive Group Full time

    The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Product Specialist to join our team at our Chevrolet Lancaster store! Faulkner is a place you can establish a career and grow with the organization. While sales experience is a plus, it is not required! We provide training to all our employees and offer continued growth...


  • Jenkintown, United States Oppenheimer & Co. Inc. Full time

    Job DescriptionJob DescriptionWho We Are:Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading,...


  • Jenkintown, Pennsylvania, United States Temple University Hospital Full time

    ExternalServes as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handles complex scheduling requests through various channels while utilizing numerous protocols and verification portals simultaneously. Communicates via EPIC to physicians and staff...

  • Travel Agent

    1 month ago


    Jenkintown, United States Friendly Planet Travel Full time

    At Friendly Planet, personal service matters and is the secret sauce that sets us apart from other travel companies. Our travel specialists answer calls, provide information about our travel programs and guide travelers through the process, from start to finish. And they do it all with a smile and a heap of patience. We have an opening on our Travel...