Operations Specialist

2 weeks ago


Saint Petersburg, United States City of St. Petersburg Full time

This position is responsible administrative, technical, professional work to assist with the recommendation and implementation of operational plans to enhance management efficiency along with important public contact responsibilities in performing collection activities in the City Collections Division in the Billing and Collections Department. Work includes communicating with citizens regarding accurate collection of money owed; preparing and maintaining related reports and records; answering public inquiries regarding collections procedures, operations and regulations; and handling complaints. An employee in this class may assist a professional or administrative supervisor with more complex clerical fiscal functions and special departmental projects as assigned; and is expected to exercise a very high degree of professional discretion when handling sensitive and confidential information or records. Work may include lead supervision over other clerical workers performing office support functions.

**Salary: $50,914 - $80,902**

**Close Date: 06-05-2024 (11:59 PM)**

**To Qualify**

**Minimum Qualifications. Applicants must**:

- Have a valid Bachelor’s Degree -or
- a valid high school diploma or GED equivalency combined with relevant training and experience will be considered in lieu of the degree.
- Possess excellent interpersonal skills that enable effective interaction with all stakeholder levels, including City employees, businesses, other agencies, and the public.
- Have experience creating and maintaining Microsoft Excel spreadsheets.
- Have experience in professional office support, including maintaining and organizing documents, files, and records.
- Be able to use sound judgment in recognizing scope of authority.
- Be able to exercise initiative and resourcefulness in addressing and solving new problems.
- Have excellent communication skills.
- Be able to perform detail work involving written or numeric data.
- Be able to make mathematical calculations rapidly and accurately.
- Be able to compose complete, well-written correspondence and documents.
- Be able to understand and follow complex oral and written instructions.
- Be able to work efficiently and effectively both independently and in a team environment.

**Desirable Qualifications. Preferred applicants**:

- Have extensive relevant experience in professional billing and collections activities.
- Have considerable knowledge and experience with computer billing software.

**Selection Process**

**IMPORTANT APPLICATION INSTRUCTIONS**

For purposes of employment, re-employment, promotion, transfer or demotion, the most qualified applicants will be selected to continue in the hiring process. At this point, any prior criminal records will be verified. A prior criminal record will not necessarily disqualify a selected applicant from employment.

The City of St. Petersburg is committed to a Drug Free Workplace and compliance with the Department of Transportation (DOT) drug testing rules. Applicants may be required to successfully complete pre-employment drug testing and/or medical exams.

**How To Apply



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