Customer Service Representative

3 weeks ago

Santa Monica, United States Destination Pet LLC Full time

**Welcome to Destination Pet. We are One Pack
- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us**:
Pet care is a journey. Welcome to your destination We are Destination Pet, a nationwide company founded in 2016 by a team of professionals who have more than a century of combined experience and innovation in the pet services industry. These services include everything from day care to boarding, training to grooming, and home care to veterinary care. Be it through our top-of-the-line veterinary services, or by introducing our customers’ pet to a new standard of training and day care, our mission is simple: Elevate the love and lives of pet families.

**We are looking to add a Customer Service Representative to our team at **_center name_**

**CORE RESPONSIBILITES (include but are not limited to)**:

- Supports Mission, Vision and Values of Destination Pet.
- Sells the services and products of the facility to prospective customers.
- Tours prospective clients and visitors through the facility.
- Answers the telephone, receives and provides appropriate information according to established procedures.
- Welcomes clients and pet guests and ensures pet guests have the proper up-to-date vaccination records.
- Responsible for cash management including accepting cash, check and credit card payments for services and for end-of-day cash drawer balance.
- Explains company and facility policies to customers in a positive manner.
- Responds to customer complaints in a professional, courteous manner and acts to satisfactorily resolve the problem; elevates to supervisor as needed.
- Escorts pet guests to/from their enclosure and provides water as needed.
- Operates the Point-of-Sale system.
- Responsible for maintaining the appearance and cleanliness of the lobby and other public areas.
- Completes all required training and attends training sessions as needed/assigned.
- Treats customers, guests, visitors and co-workers in a professional, courteous manner.
- Assists other associates as needed.

**REQUIREMENTS**:

- Expertise & Experience:_
- High School Graduate or Equivalent.
- Minimum of 1-year experience in a customer service role or retail sales experience.
- Must have ability to resolve problems quickly and professionally.
- Must have strong communication and interpersonal skills.
- Customer Service experience a plus.
- Must have excellent telephone skills.
- Must be able to utilize a multi-line phone system and work on a computer system.
- Displays a professional manner at all times.
- Physical:_
- Must be able to work evenings, weekends and holidays.
- Must frequently lift 40 pounds.
- Must be able to stand, walk and climb stairs frequently.
- Must be able to handle dogs on leashes.
- Must be able to work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.

**REPORTS TO**: General Manager

**PAY**: $16.80 - $18/hour DOE.

**_ Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer _**_Minorities/Women/Veterans/Disabled._

  • Customer Service Representative

    2 weeks ago

    Santa Monica, California, United States Caliber Collision Centers Full time

    Service CenterSanta Monica JOB SUMMARYCaliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level...

  • Customer Service Representative

    2 weeks ago

    Santa Monica, United States Brentwood Health Care Center Full time

    **Customer Service Rep** Come join Brentwood Health Care Center, a premiere 59-bed skilled nursing facility located in Santa Monica. We're looking for an experienced and dedicated Customer Service/ Receptionist Representative to join our team with a 1-9:30pm availability. Experience working in a nursing home setting is a plus but not required. We are an...

  • Customer Service Support Representative

    4 weeks ago

    Santa Monica, United States Autonomy Full time

    **Customer Service Support Representative** Santa Monica, California / Servicing Operations / **Overview** Headquartered in Santa Monica, California. At AUTONOMY, we are driven by a single-minded and unwavering mission: to be a revolutionary disruptor in the auto finance marketplace and provide (CAAS) Car as a Service. Leveraging our unique subscription...

  • Customer Service Representative

    2 weeks ago

    Santa Monica, United States State Farm Insurance Full time

    **Job description** **Job Title Customer Service Representative** Job Purpose To work as an employee of a State Farm independent contractor agent assisting in providing quality service to State Farm customers and assisting with the agent’s marketing efforts. **EXPERIENCE & KNOWLEDGE**: - Experience in customer service 1-5 years. - Experience with...

  • Bilingual Customer Service Representative

    24 hours ago

    Santa Fe Springs, United States Acro Service Corp Full time

    Job Title: Customer Service RepresentativeDuration: 3 months (Possibility of extension)Location: Santa Fe Springs, CAPay: $22/hour on w2 basis without benefitsBilingual/Spanish is RequiredJob Description:The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and...

  • Bilingual Customer Service Representative

    1 day ago

    Santa Fe Springs, United States Acro Service Corp Full time

    Job Title: Customer Service RepresentativeDuration: 3 months (Possibility of extension)Location: Santa Fe Springs, CAPay: $22/hour on w2 basis without benefitsBilingual/Spanish is RequiredJob Description:The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and...

  • Bdc Representative

    2 weeks ago

    Santa Monica, United States LAcarGUY Full time

    **Business Development Center (BDC) Representative** **Honda Santa Monica** **Responsibilities** The BDC Representative acts as the communication link between the customer and automotive dealership. The BDC Representative is responsible for confirming and rescheduling service appointments via inbound/outbound calls. - Follow script and guidelines on each...

  • Bdc Representative

    1 week ago

    Santa Monica, United States LAcarGUY Full time

    **Business Development Center (BDC) Representative** **Toyota Santa Monica** **Responsibilities** The BDC Representative acts as the communication link between the customer and automotive dealership. The BDC Representative is responsible for confirming and rescheduling service appointments via inbound/outbound calls. - Follow script and guidelines on each...

  • Customer Service Representative

    2 weeks ago

    Santa Clara, California, United States sulekha Full time

    Customer Service Representative Jobs in USA & Canada **Customer Service Representative Jobs Near Me** *Work Experience**Job Role**Education***High School** Skills: **Humera** 2711 Lyndon B Johnson Freeway, Ste 114, Dallas, TX, USA 1 week ago *Functional Area* Job Description: Answer incoming call center questions about insurance coverage issues, as well as...

  • Customer Service Representative

    2 weeks ago

    Santa Ana, United States Experiential Group Full time

    Job DescriptionJob DescriptionWhen you think about important qualities for your next employer to have, do growth, originality, enthusiasm, and investment in people and infrastructure come to mind? If so, then our Entry Level Customer Service Representative team is the place for you. If you want to join an Entry Level Customer Service Representative  team...

  • Patient Services Representative

    2 weeks ago

    Santa Monica, United States alphapro technology, a.p.r., inc. Full time

    Description:Required Qualifications**:Experience with medical insurance, referral processes, and benefit plans** 1 year of recent experience working in an outpatient clinic or medical office setting **Ability to read, understand, and respond to detailed oral and written instructionsPreferred Qualifications**: 2+ years’ recent experience working as a...

  • Customer Service Representative

    4 weeks ago

    Santa Ana, United States Furniture Ave Inc Full time

    Job DescriptionJob DescriptionRecently merged Furniture Ave and Furniture City into one office.Looking for reliable full time representatives that are available to work 9:30 am - 6:30 pm.We are looking for a punctual and customer-oriented service representative. A customer service representative, or CSR, will provide product/service information and resolve...

  • Patient Service Representative

    2 months ago

    Santa Monica, United States Synergy Direct LLC Full time

    Job DescriptionJob DescriptionWe are looking for Patient Service Representative to join the team!Responsibilities: Scheduling for the office / patientsFront office dutiesInsurance verifications / authorizationsQualifications:Previous experience in a medical officeWorking in a fast paced environmentUsed EPICHigh level customer service

  • Customer Service Representative

    3 weeks ago

    Santa Rosa, United States CULTURAL CAPITAL CONSULTING LTD Full time

    **Customer Service Representative** Are you ready to be part of a dynamic team, delivering exceptional customer service? We operate seamlessly between the US and the UK, is actively seeking individuals to join our team as **Customer Service Representative** in **Santa Rosa (CA).** As a Customer Service Representative, you will be the first point of contact...

  • Customer Service Representative

    2 weeks ago

    Santa Maria, California, United States Young Dental Full time

    >> Customer Service Representative Customer Service Representative Summary Title:Customer Service Representative ID:1674Job Location:Santa Maria, CADescription **Company Overview** Young Innovations is a manufacturer and marketer of high-quality dental equipment and supplies. With an outstanding reputation for quality, our company has a broad portfolio of...

  • Customer Service Representative

    4 weeks ago

    Santa Maria, United States Young Dental Full time

    >> Customer Service Representative Customer Service Representative Summary Title:Customer Service Representative ID:1674Job Location:Santa Maria, CADescription **Company Overview** Young Innovations is a manufacturer and marketer of high-quality dental equipment and supplies. With an outstanding reputation for quality, our company has a broad portfolio of...

  • Customer Service Representative

    3 weeks ago

    Santa Ana, United States Calvary Chapel Of Costa Mesa Full time

    **Join Our Team as a Call Center/Customer Service Representative at Calvary Distribution!** Are you passionate about providing excellent customer service while serving the Lord? Calvary Distribution is seeking a Customer Service Representative to be the first point of contact for our customers, processing orders, and ensuring customer...

  • Patient Services Representative

    4 weeks ago

    Santa Monica, United States InstantServe LLC. Full time

    Job Summary: **Responsibilities**: - Greet patients and visitors in a courteous and professional manner - Schedule patient appointments and maintain appointment calendars - Verify patient insurance coverage and process insurance claims - Collect patient payments and issue receipts - Maintain patient records and update information in electronic health...

  • Customer Service Representative

    2 weeks ago

    Santa Maria, California, United States Luttrell Staffing Group Full time

    Are you looking for a new career with potential for growth? Luttrell Staffing Group is currently hiringCustomer Service Representativein Santa Maria, CA.Key duties and details forCustomer Service Representative:Create client relationships with new and existing customers.Maintain an organized and clear log of daily interactions with clients including file...

  • Customer Service Representative

    6 days ago

    Santa Ynez, United States Mechanics Bank Full time

    Mechanics Bank is currently searching for a full time Customer Service Representative to join our team at our Santa Ynez Branch. The Customer Service Representative is responsible for assisting customers with banking transactions and offers referrals for additional products and services. Delivers excellent customer service. Responsible for the operational...