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Technical Sales Associate

4 months ago

Long Beach, United States Vapor Point Full time

Job Title: Technical Sales Associate

**Overview**:
As a Technical Sales Associate, you will play a crucial role in driving sales by providing technical expertise and support to customers throughout the sales process. Your primary responsibility will be to understand the technical specifications of all core Vapor Point products and services and effectively communicate their features and benefits to prospective clients. This role requires a combination of strong sales acumen and technical knowledge, along with excellent communication and problem-solving skills.

**Key Responsibilities**:
1. Product Knowledge and Expertise:
Stay updated on industry trends, market dynamics, and competitor offerings.

Translate technical information into compelling value propositions for customers.

2. Sales Support and Consultation:
Collaborate with the sales team to identify customer needs and recommend appropriate solutions.

Assist in pre-sales activities, including product demonstrations, technical presentations, and solution proposals.

Address customer inquiries and provide technical support throughout the sales cycle.

3. Client Engagement and Relationship Building:
Build rapport and establish credibility with customers by demonstrating technical expertise and understanding of their requirements.

Conduct needs assessments and recommend tailored solutions based on customer specifications.

Maintain ongoing communication with clients to ensure satisfaction and identify opportunities for upselling or cross-selling.

4. Proposal Development and Pricing:
Assist in preparing sales quotes, proposals, and contracts, ensuring accuracy and alignment with customer needs.

Work closely with the sales team to develop pricing strategies and negotiate terms to close deals.

Provide input on product positioning and differentiation based on technical features and customer feedback.

5. Technical Support and Troubleshooting:
Serve as a resource for customers to address technical inquiries, troubleshoot issues, and resolve product-related challenges.

Collaborate with internal technical teams to escalate and resolve complex technical issues as needed.

Provide post-sale support and follow-up to ensure customer satisfaction and retention.

**Qualifications**:
Bachelor’s degree in Engineering, Computer Science, or related field.

Previous experience in technical sales, sales engineering, or a related role is preferred.

Strong technical aptitude and ability to understand complex technical concepts.

Excellent communication and presentation skills, with the ability to convey technical information to non-technical audiences.

Proven track record of meeting or exceeding sales targets.

Proficiency in CRM software and Microsoft Office Suite.

**Attributes**:
Customer-focused with a passion for delivering exceptional service.

Analytical thinker with strong problem-solving abilities.

Results-oriented with a drive to achieve sales objectives.

Collaborative team player who can work effectively across departments.

Adaptability and resilience in a fast-paced and dynamic sales environment.

**Career Development**:
This role offers opportunities for career advancement within the sales organization, with potential pathways to senior sales roles or sales management positions. Technical Sales Associates may also have the opportunity to specialize in specific product lines or industries, further expanding their expertise and career options. Continued professional development and training programs may be available to support ongoing growth and skill enhancement in both technical and sales domains.

Pay: $36,212.96 - $43,611.31 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Compensation package:

- Commission pay

Experience level:

- 10 years
- 7 years
- 8 years
- 9 years

Schedule:

- Monday to Friday

Travel requirement:

- Travel
- Up to 25% travel

**Experience**:

- Sales: 7 years (required)

Ability to Commute:

- Long Beach, CA (required)

Work Location: In person