Case Management Assistant Ii
4 weeks ago
**Organization**:
CPMC-California Pacific Med Center Davies
**Position Overview**:
Coordinates and implements the transition of care (TOC) / Discharge (DC) plan for ambulatory patients. Prioritizes and coordinates the plan across the care of continuum through critical thinking, teamwork, and communication between care providers, patients, families and external vendors to ensure timely discharge.
- These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development)._
**JOB ACCOUNTABILITIES**:
COLLABORATION WITH CARE COORDINATION (CC) TEAM TO EXECUTE TRANSITION OF CARE (TOC) PLAN.
- Collaborates with Case Managers and Social Workers in baseline patient assessment to identify post hospital support and any discharge needs.
- Collaborates with Case Managers and Social Workers jointly to communicate and problem solve in the development of the TOC plan including offering choices and preferences for post-acute providers, available resources and sharing the expected discharge date and disposition.
- Ensures the patient and medical facility receives information on benefit coverage including partnering with payers when needed.
- Monitors progress towards meeting the TOC goals and escalates to Case Managers and Social Workers any barriers to achieving the recommended goals identified in the plan.
- Assures the patient and medical facility are kept informed of the progression of the TOC plan throughout the hospital stay.
- Coordinates all the necessary post discharge referrals and authorizations in collaboration with the CC team.
- Monitors and communicates with Case Managers and Social Workers regarding status of post hospital provider referrals, identification of barriers and/or progress in TOC goals throughout the day to promote timely discharge.
- Facilitates the transfer of a patient to an appropriate post-acute facility, by preparing documents for the receiving provider, assisting in obtaining physician signatures and providing assistance with transportation services.
DEPARTMENTAL GOALS & OBJECTIVES.
- Rounds with Case Managers and Social Workers on units to provide updates and/or receive direction on assistance needed.
- Delivers the Medicare “Important Message” (IM) and informs patient or medical facility of their right to appeal their discharge.
- Proactively identifies, communicates and resolves barriers that impede a timely TOC plan; escalate unresolved barriers to Case Managers and Social Workers or leadership.
- Actively participates in daily team huddles and CC department meetings.
- Contributes to team decision-making process in planning daily priorities, resolving barriers and conflicts with action plans and creative solutions.
- Collaborates with team members on interdependent tasks.
- Demonstrates initiative and flexibility in working with intra / interdisciplinary teams.
- Actively shares knowledge and information with team members.
- Builds and maintains relationships that foster trust and confidence.
COMMUNICATION.
- Maintains accurate, current and legible documentation according to department standards.
- Enters CC note in the electronic medical record as needed to capture the status of referrals / communication for each patient
- Captures patient / medical facility preference(s) and other key CC discussions and agreements in the electronic medical record.
- Enters final post-discharge provider and assures closure of discharge cases in Allscripts
- Provides clerical support as needed including copying, faxing, scanning and data entry.
- Completes all forms required for department reporting
CUSTOMER SERVICE.
- Demonstrates tact and respect for all customers.
- Actively builds positive relationships with all customer and partners.
- Uses effective communication skills to resolve issues in a timely, positive and productive manner.
- Willingly provides and accepts direct, constructive feedback to and from colleagues and leaders.
- Identifies and escalates quality and risk management concerns to CM leadership team.
- Complies with confidentiality policies, Health Insurance Portability and Accountability Act (HIPPA) regulations, and department standards when transmitting patient information to agencies or vendors as needed for patient placement and referral.
**EDUCATION**:
HS Diploma or General Education Diploma (GED)
**TYPICAL EXPERIENCE**:
1-year recent relevant experience.
**SKILLS AND KNOWLEDGE**:
Oral and written communication skills.
Interpersonal and time management skills
Ability to work effectively in a fast-paced environment with rapidly shifting priorities and competing demands.
Ability to work independently with a minimum of direction.
Ability to exercise discretion and prioritize tasks,
-
Case Managers
4 days ago
San Francisco Bay Area, United States Clinic 4 Kidz Full timeClinic 4 Kidz offers a range of services for children with pediatric feeding disorders and autism in the San Francisco Bay Area. All services are provided in the patient's home environment. We strive to provide state of the art treatment to children with a variety of difficulties but the focus of the program is to provide intensive treatment to children with...
-
Case Manager II
2 weeks ago
San Francisco, United States Mercy Housing Full timeAt Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country. The successful Case...
-
Mentor
7 days ago
San Francisco, United States Camden Case Management Full timeResponsibilities: Conduct weekly face-to-face mentoring sessions with clients. Conduct home visits to provide support and assistance. Assist in medication counts and ensure adherence to prescribed medication regimens. Conduct random toxicology screens (via urine samples) or coordinate with alternative facilities for toxicology screening. Provide life skills...
-
Case Manager
1 week ago
San Francisco, United States JAMS, Inc. Full timeOverview: Provides case management services and administrative support to Panelists (judges and attorneys) and professional service and support to clients. Administers cases guided by JAMS rules, policies, and best practices. Serves as a business partner to Panelists to assist them in achieving their practice goals. JAMS is committed to diversity and...
-
Bilingual Case Manager
7 days ago
San Diego, United States Public Health Management Full timePHMC is proud to be a leader in public health. PHMC requires that all employees are fully vaccinated with the Covid-19 vaccine before the first day of employment. JOB DESCRIPTION: Full Time Bi-lingual FIR Case Manager reports to the FIR case management supervisor. This individual works directly with participants that have Forensic Service involvement and may...
-
Case Manager
2 days ago
San Francisco, United States Caminar Full timePosition Title: Case Manager Program/Dept: Case Management Programs Reports to: Program Director Classification: Regular, Full Time, Non-Exempt Compensation: $29.84 hourly + Full Benefits Package About Us: Founded in San Mateo, California, in 1964, Caminar’s thriving programs and services serve more than 14,000 individuals annually across San Mateo, Santa...
-
Case Manager
7 days ago
San Francisco, United States HealthRIGHT 360 Full time1563 Mission St, San Francisco, CA 94103, USA Req #765 Friday, May 3, 2024 HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. Benefits and perks: HR360 offers a robust...
-
Case Manager
2 days ago
San Francisco, United States HealthRIGHT 360 Full timeHealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. Benefits and perks: HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement...
-
Case Management Director II
1 month ago
San Jacinto, United States Encompass Health Full timeSalary Range: $115k - $130kAs a member of Senior Leadership, the Director of Case Management (DCM) is responsible for the day to day operations and human resource management of the department of Case Management. With a central focus on census management, patient care outcomes, and key care indicators, the DCM oversees the interdisciplinary plan of care and...
-
Intensive Case Manager
4 days ago
San Francisco, United States St Anthony Foundation Full timeFounded in 1950, St. Anthony's provides food, clothing, shelter, medical care, technology access, addiction recovery services, job training, and other critical resources to people experiencing homelessness and extreme poverty. Every day, with dignity and respect, we support and are supported by thousands of San Franciscans. Join us in creating a future where...
-
Case Manager
22 hours ago
San Diego, United States Acadia Healthcare Full timeOverview Seeking: Case Manager - AOD Registration required (RADT-1, RADT-II, RAC, or RAC) Full Time Hours: Monday - Friday 5:30 AM - 2:00 PM. Our Benefits: * Quarterly Bonus Program * Medical, Dental, and Vision insurance * Competitive 401(k) plan * Paid vacation and sick time * Employer-paid clinical supervision (free to employees) * STAR LRP Student...
-
Case Manager
7 days ago
San Francisco, California, United States JAMS, Inc. Full timeOverview: Provides case management services and administrative support to Panelists (judges and attorneys) and professional service and support to clients. Administers cases guided by JAMS rules, policies, and best practices. Serves as a business partner to Panelists to assist them in achieving their practice goals. JAMS is committed to diversity and...
-
Legal Assistant II
4 weeks ago
San Antonio, United States Texas Department of Aging & Disability Services Full timeJob Description: Legal Assistant II The legal assistant shall be responsible for facilitating and expediting Child Protective Service abuse and neglect cases within the parameters of policy guidelines of the Texas Family Code and the Texas Department of Family and Protective Services. The position performs complex legal assistant work, including...
-
Senior Demand Generation Manager II
21 hours ago
San Francisco, United States Ursus Inc Full timeJOB TITLE: Senior Demand Generation Manager II LOCATION: San Francisco, CA DURATION: 7 months PAY RANGE: $90 - $100/hr COMPANY: Our client, a fortune 500 data and AI company is looking to identify a Senior Demand Generation Manager II to join their team. JOB DESCRIPTION **Additional Maternity Leave Coverage role** Reporting to the Director of...
-
Clinical Case Manager
1 week ago
San Francisco, United States Felton Institute Full time**Job Description**: **Clinical Case Manager - GOS** **Geriatric Outpatient Services - Senior Division** **Agency Overview** Founded in 1889, Felton (formerly Family Service Agency of San Francisco) is the oldest nonsectarian, nonprofit charitable social-services provider in the City and County of San Francisco. Our mission is to respond to human needs...
-
Case Coordinator
6 days ago
San Francisco, United States JAMS Full timeOverview: Partners with their Case Managers to develop and administer Panelists' practices. Coordinates case administration and case management within the case management team. Provides continued support to Case Manager(s) and Panelists, as well as performs a wide variety of administrative, coordination, and program support activities. Performs all tasks...
-
Case Manager Level Iii
14 hours ago
San Francisco, United States ST VINCENT DE PAUL SOCIETY OF SAN FRANCISCO Full time**_Life changing work_**_ _**_* Welcoming staff - Generous benefits - Advancement opportunities_** **Join the St. Vincent de Paul Society of San Francisco and be part of the solution to break the cycles of homelessness and domestic violence in San Francisco**. St. Vincent de Paul Society of San Francisco operates the Multi-Service Center - Northern...
-
Case Manager Level III
4 weeks ago
San Francisco, California, United States ST VINCENT DE PAUL SOCIETY OF SAN FRANCISCO Full timeLife changing work* Welcoming staff * Generous benefits * Advancement opportunities Join the St. Vincent de Paul Society of San Francisco and be part of the solution to break the cycles of homelessness and domestic violence in San Francisco.St. Vincent de Paul Society of San Francisco operates the Multi-Service Center - Northern California's largest homeless...
-
Case Manager Level III
4 weeks ago
San Francisco, California, United States ST VINCENT DE PAUL SOCIETY OF SAN FRANCISCO Full timeLife changing workWelcoming staff * Generous benefits * Advancement opportunitiesJoin the St. Vincent de Paul Society of San Francisco and be part of the solution to break the cycles of homelessness and domestic violence in San FranciscoSt. Vincent de Paul Society of San Francisco operates the Multi-Service Center - Northern California's largest homeless...
-
Case Manager Level III
2 weeks ago
San Francisco, California, United States ST VINCENT DE PAUL SOCIETY OF SAN FRANCISCO Full timeLife changing workWelcoming staff * Generous benefits * Advancement opportunitiesJoin the St. Vincent de Paul Society of San Francisco and be part of the solution to break the cycles of homelessness and domestic violence in San FranciscoSt. Vincent de Paul Society of San Francisco operates the Multi-Service Center - Northern California's largest homeless...
