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(Spanish) Retail Store Manager for Largest Cricket

3 months ago

Round Lake, United States Cricket Wireless Authorized Dealer Full time

**_Bilingual (SPANISH) Retail Store Manager (RSM) is needed for our Wireless Retail Location in Round Lake Beach, IL_**
- **718 E Rollins Rd Unit 9, Round Lake Beach, IL 60073 **_

Do you have a desire to work for the largest Cricket Wireless Dealership in IL; a growing organization in the ever-evolving wireless industry?

Are you a superstar leader that is sales driven with a proven track record of leading a team to meet and exceed their goals?

Have the experience of leading teams to success under your leadership?

Want to be able to turn your exceptional customer service and selling skills into **MONEY in YOUR Pocket?**?

**Are you currently managing a single retail location and want to take the next step in your career???**

Working as a Retail Store Manager (RSM) is the **_PERFECT_** position for you

**Are you saying to yourself "I am definitely interested, but what is expected from me?" Keep reading**
- Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory.
- Coaching and leading new and current employees from training to continued support to ensure ultimate success
- Exceed monthly personal and overall store goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and achieving sales metrics.
- Complete duties and provide leadership designed to deliver high levels of service to customers within the framework of established company policies.
- Ensure maintenance of store appearance, back room, restrooms, and individual work area so employees and customers alike have an enjoyable experience while in the location including participating in merchandise resets.
- Ability to motivate, coach, develop, lead, and train a winning sales team You are only as successful as your sales team
- You are an expert on the point of sale system, products, services, and overall Cricket Wireless brand
- Ensure that the sales team are up to speed on training for new products and promotions.
- Participate in marketing efforts to solicit new business, including but not limited to wellness calls to current and former customers, community involvement through local events and promoting on social media platforms, outreach programs, and building the Cricket Wireless brand inside and outside the store/retail location with flyers and connecting with local businesses (B2B).
- Even at management level, we are highly sales driven and motivated. We strive to keep the administrative tasks mínimal so you can concentrate on growing a successful team to build the Cricket Wireless customer base and brand
- Assist in other tasks, duties, or projects as assigned by upper management and YAA-Connect/Cricket Wireless policies and procedures.

**Experience in the wireless industry is NOT required You bring the motivation and drive We provide the exceptional training and tools to ensure YOU are successful**
- 1-2 years of management experience in retail or another environment with a strong customer service background
- Sales management background preferred
- Excellent written and verbal/interpersonal communications skills
- Strong organizational and problem-solving skills
- Must be able to stand for long periods of time on the sales floor

**As an additional way of showing our gratitude for your hard work, we up the ante and offer the following**
- Medical, dental and vision benefits effective the first day of the month after you join Example: Join October 21st and eligible for coverage November 1st
- One (1) week of PTO after one (1) year of consecutive employment
- UNLIMITED EARNING POTENTIAL We do not cap personal sales commissions therefore you have the ability to earn as much as you want
- Store Monthly Bonuses (EARN upwards of $3,400.00 a month)
- Phone service and accessory discounts
- Development and growth opportunities We love to promote within Your success is OUR success

**Yaa Connect LLC - Cricket Wireless Authorized Retailer**
YAA-Connect is a Cricket Wireless Authorized Retail Dealer operating in multiple states nationwide with approximately 40 stores and continuing to grow With a passion for meeting and exceeding customer expectations, YAA-Connect continues to be a leader in the Wireless Industry.

Pay: $36,000.00 - $80,000.00 per year

**Benefits**:

- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance

Weekly day range:

- Every weekend
- Monday to Friday

Application Question(s):

- Are you available to work any shift Monday-Saturday 9am-8pm and Sunday 11am-6pm? If not, please specify restrictions.
- What method of transportation do you utilize to commute to and from work?

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- Wireless: 1 year (preferred)
- Retail management: 1 year (required)

**Language**:

- Spanish fluently (required)

Work Location: In person