Analyst - Call Center

**Description & Requirements** Maximus is looking for an Analyst - Knowledge Management. This is a fully remote, limited service position. Essential Duties and Responsibilities: - Maintain knowledge base in SharePoint. - Maintain document management processes and procedures. - Ensure policy and procedures are developed with accuracy and by deadlines. -...

Job Overview: The Business Intelligence Analyst will support the development and maintenance of business intelligence solutions and analytics products. The Business Intelligence Analyst is responsible for documenting and performing requirement analysis, improving processes and procedures, developing implementation plans, user acceptance testing, and project...

About Crisis24 Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence...

Job Overview: The Business Intelligence Analyst will support the development and maintenance of business intelligence solutions and analytics products. The Business Intelligence Analyst is responsible for documenting and performing requirement analysis, improving processes and procedures, developing implementation plans, user acceptance testing, and project...

Our client is looking to add a Collections Specialist to their team! This role is in person and offers room for growth, as well as compensation around $55-60K (depending on experience).Title: Collections SpecialistLocation: Tysons Corner, VACompensation: $55-60KIndustry: CommercialKeys to Hire:4+ years' collections experience on B2B accountsComfortable with...

stackArmor is a fast-growing AWS security and cloud migration services partner with a focus on delivering compliance focused services. We were ranked #136 in the INC 500 fastest growing private companies in North America. We are growing our team and looking for talented and enthusiastic AWS engineers to help us migrate, manage, and automate common security...

Secure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International , you'll help protect our national security while working on innovative projects that offer opportunities for advancement.Monitor Security Fabrics through managed SECOPs...

Job Duties and Responsibilities: The Corporate Budgeting Analyst will be reporting to the Chief Accounting Officer and be a key member of the Finance Department, periodically assisting with strategic finance department and corporate initiatives, such as developing incentive compensation programs, capital budgeting processes, financial reporting...

**Description & Requirements** This position is a Remote - Work at Home, Customer Service position. However, you must be able to physically pick up your equipment at our office located at Houston, TX In this position, you will be supporting survivors of natural disaster. The FEMA team strives to be available to help those in need requiring us to have...

**Description & Requirements** Maximus is looking to add a Supervisor to join our team. Among the many things you will be responsible for, you will be s upervising the work of Federal Student Aid (FSA) CSRs to ensure adherence to quality standards, deadlines, following procedures, and correcting errors and resolving problems as needed. Essential Duties and...

**Description & Requirements** Maximus is currently seeking CSR I Web agents, your primary responsibility will be Credit Bureau Reporting. In the event of high call volume, you may assist with answering inbound calls regarding Federal Student Aid (FSA) Loan Servicing. To prepare you for this role, Maximus provides paid, comprehensive training which ensures...

**Description & Requirements** Essential Duties and Responsibilities: - Manage collaboration with stakeholders to perform needs analysis, develop learning objectives and design deliverables that meet the business needs and organizational quality standards. - Create and organize training sessions, and deliver instructor led training programs as needed to...

stackArmor is a fast-growing AWS security and cloud migration services partner with a focus on delivering compliance focused services. We were ranked #136 in the INC 500 fastest growing private companies in North America. We are growing our team and looking for talented and enthusiastic AWS engineers to help us migrate, manage, and automate common security...

**Description & Requirements** VP Business Development Health, Center for Disease Control and Food and Drug Administration This position will work exclusively to drive revenue by selling specifically to Agencies within the Federal Government. As a member of the Maximus Federal Sales team, this position will be responsible for identifying, qualifying,...

**Description & Requirements** Maximus is currently hiring for an **Operations Support Supervisor** to support our C-YES Department (Children and Youth Evaluation Services). **This position is currently temporarily remote with a pending return to office date.** **About the Children and Youth Evaluation Services (C-YES) Program** Essential Duties and...

**Description & Requirements** US Services Talent Acquisition is seeking a talented Recruiting Specialist to join our team. We support Maximus' US Services (state government contracts). In this role you'll fill a wide range of positions: From high volume customer service classes to call center operations to professional services roles. To be successful,...

**Description & Requirements** MAXIMUS is currently looking for a Trainer (remote/virtual) to join our team. The Trainer must demonstrate a high level of content knowledge and have experience with classroom management. Additionally, the Trainer will support program goals and initiatives for performance improvement Essential Duties and Responsibilities: -...

**Description & Requirements** Maximus is currently looking for a dynamic **Customer Service Representative II** to join our growing team. This position is responsible for providing face-to-face and telephonic enrollment and outreach services to New York Medicaid recipients. In this position, you will maintain an active Certified Application Counselor (CAC)...

Ally Behavior Centers is a leading DC area-based provider of therapy to young children with autism, helping them overcome their developmental delays. We are looking for a motivated self-starter to join our team in an administrative role to support the Insurance and Billing team. Our team members are expected to be leaders in the community, ensure our...

**Description & Requirements** Maximus is currently looking for a Customer Service Representative to join our growing team. This position is responsible for providing face-to-face and telephonic enrollment and outreach services to New York Medicaid recipients. **Currently, this position operates temporarily remote in Onondaga County, with an unspecified...