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Front Desk Associate

3 months ago

North Andover, United States MD Esthetics Full time

MD Esthetics is a premier medical aesthetics practice with a mission to go above and beyond to make our patients feel confident.

Our North Andover, MA practice is seeking a caring and team focused receptionist/patient care coordinator to service our patients and support our providers. If you are passionate about helping others, work well in a fast-paced environment and have exceptional attention to detail, this job is for you

**Responsibilities**:
Interact with patients in a positive and helpful manner, providing information and
assistance as needed.

Collaborate with the team to ensure sales goals are reached.

Gather necessary demographic information from patient to build a new/updated patient
account.

Generate invoices for patients according to prescribed procedures and collects
payment.

Effectively navigate computer systems such as electronic medical records and Microsoft Office.

Provide necessary forms to patients for completion and signatures.

Answer telephone calls, record messages for coworkers and deliver messages.

Assist clinic staff with patient triage as needed to maintain proper patient flow.

Educates patients about our services, treatments and products we offer.

Sell services and products to meet monthly goals.

**Qualifications**:

- High school diploma is required. College Diploma or Esthetician license is an asset.
Previous medical spa, dermatology or plastic surgery office experience is
preferred. Previous sales experience is preferred.
- Computer savvy a MUST since we use an electronic medical records program and Microsoft Office.
- Exceptional phone and customer service skills
- Professionalism and team player
- Time Management and Organizational Skills
- Ability to multitask and perform in a fast-paced environment.
- Positive attitude, friendly demeanor and a willingness to go above and beyond for our
patients

**Hours**:
Part time 16-20 hours per week, and full-time position 24-36 available. Must be available to work one Saturday a month. Occasional evening and weekend events.

**Salary**:
Commensurate with experience, starting wage $18-25/hr with opportunity to grow. Staff discounts on products and discounted/treatments are an added perk

**Job Type**: Part-time

Pay: $18.00 - $25.00 per hour

Expected hours: 16 - 20 per week

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Work setting:

- In-person

**Experience**:

- Front desk: 2 years (preferred)

Ability to Relocate:

- North Andover, MA 01845: Relocate before starting work (required)

Work Location: In person