Debt Collector

4 weeks ago

San Diego, United States Credit Solutions Corporation Full time

**Collector**

**Shift Type**: Full Time (40)

**Location**: Administrative Office

**Description**:The position of Collector is established for the collection of payment of loans issued by the credit union which have become delinquent. Maintain quality service standards set by the organization.**

**Essential Duties & Responsibilities**:Responsible for the collection of payments of delinquent loans.**
- Work daily queue efficiently and effectively to facilitate contact with members to determine the reason(s) for delinquencies and assist in the development of a plan to bring their account/loan current, i.e. workouts, extensions, payment plans, etc.
- Review credit reports on members overall payment history to determine probable outcome of loans.
- Expire and revoke credit cards and lines of credit when necessary. **Review, create and submit files on collateral that should be repossessed.**:

- Research member accounts when notified by member that the delinquency is due to an error; correct or reconstruct accounts as necessary.
- Skip-trace members when necessary.
- Contact members regarding accounts with overdrawn activity, loan payments or deposits returned NSF.
- Prepare charge-off documentation to submit loans for charge-off to management. Other Duties & Responsibilities:

- Perform other duties as assigned.
- Participate in AML/BSA compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform OFAC comparisons, and properly identify individuals in accordance with Branch Operations procedures. Minimum Requirements:

- High school diploma or equivalent
- Communication skills, written and oral
- Ability to work effectively under pressure
- Ability to deal effectively with all groups of people
- Proficient PC skills to include Word & Excel Physical Demands & Work Environment:

- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch, or crawl.
- The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- The noise level in the work environment is usually moderate.

**Job Types**: Full-time, Commission

Pay: From $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Retirement plan
- Vision insurance

Weekly day range:

- Monday to Friday
- No weekends

Work setting:

- Call center
- Office

People with a criminal record are encouraged to apply

**Language**:

- Spanish (preferred)

Ability to Commute:

- San Diego, CA 92108 (preferred)

Ability to Relocate:

- San Diego, CA 92108: Relocate before starting work (required)

Work Location: In person

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