Receptionist

4 days ago

Gilbert, United States FirstService Residential Full time

**Job Overview**:
As the part-time Receptionist, you will help the property operations run smoothly by greeting visitors, answering phone calls and performing general administrative tasks.

**Compensation**: $18+ per hour, depending on experience

**Your Responsibilities**:

- Greet all guests with a warm smile and inviting attitude.
- Receive and respond to resident phone calls; redirect as appropriate.
- Meet with inquiring homeowners in clubhouse as may be appropriate.
- Facilitate amenity access including acceptance/transmittal of fees and distribution of access cards and other equipment to homeowners as required by community needs.
- Update new/existing owners' information forms in the appropriate system daily or as required.
- Sort incoming mail, faxes, and courier deliveries for distribution.
- Perform other Community Coordinator duties as assigned by Amenities Center Manager or Community Manager.

**Skills and Qualifications**:

- Friendly, outgoing and personable
- Able to identify issues and resolve before problems arise
- Able to work independently with little supervision
- Superb judgment and decision-making skills
- Able to prioritize and adjust to incoming demands
- Outstanding communication skills
- Tremendous listener with the ability to diffuse tense situations
- Proficient with MS Office suite

**Education and Experience**:

- High School Diploma or post-secondary education in business or office management is preferred.
- Customer service experience required
- HOA and/ or property management experience is a plus

**Physical Requirements**:

- Work in a typical office environment, using a computer
- Sit and/or stand for lengthy periods of time
- Able to lift objects weighing up to 30 pounds

**Work Location**: Val Vista Lakes, 1600 E Lakeside Dr. Gilbert, AZ 85234

**Work Hours**: Saturday, Sunday from 5:30a - 1p; Two floating week days from 4p - 10p. This is about 26 hours per week.

**What We Offer**:

- Paid volunteer time
- Paid sick and vacation time
- Optional dental and/ or vision plans
- HSA and FSA
- Company paid life insurance and Employee Assistance Plan
- Supplemental life, disability, accident, critical illness, hospital indemnity
- Identity theft, legal services
- Pet insurance
- 401(k) with company match

**About Us**:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

**Disclaimer**:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

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