Call Center Representative

1 week ago


Pleasantville, United States Tricare Medical Transportation Full time

**TriCare Medical Transportation** is South Jersey’s premier medical transportation company. We are a large-scale 24/7 operation with over 300 employees and 130 vehicles, providing service from our headquarters in Pleasantville, NJ and two satellite locations in Vineland and Cherry Hill.

**WHAT YOU’LL DO**

As a Call Center Representative, you will be a key player on our Call Center team.
- Receive, evaluate and prioritize incoming calls to determine the appropriate level of medical transportation response
- Schedule trips, collect the appropriate information and enter data into computer aided dispatch software (CAD)
- Maintain accurate records and monitor workflow for scheduled appointments
- Operate a multi-line telephone system and various computer systems
- Be courteous and professional to patients, facility employees, co-workers, supervisors and the public at all times
- Have a good understanding of South Jersey geography

**WHAT YOU’LL NEED**
- Full time availability 8a-4p / 10a-6p
- Proficient computer skills
- Excellent communication skills
- Ability to work in high pressure situations
- Clean background check
- Negative drug screening

**PERKS**
- Competitive compensation
- Benefits package (Medical, Dental & Vision Insurance)
- Paid time off (PTO)
- 401(k) after 6 months of service
- Opportunities for growth and advancement

**JOB TYPE**: Full-time

TriCare Medical Transportation is an Equal Opportunity Employer



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