Veterinary Practice Manager

6 days ago

Walnut Creek, United States Muller Veterinary Hospital & The Canine Rehabilitation Center Full time

**Join Our Award-Winning Veterinary Team as a Practice Manager**

Are you passionate about making a difference in the lives of others? Do you thrive in a leadership role where your people and organizational skills can shine? If so, Muller Veterinary Hospital might be the perfect place for you

Our AAHA-accredited Veterinary practice is renowned for its excellence in veterinary care and vibrant, supportive culture. We are searching for a dedicated Practice Manager to uphold and enhance this culture, driving our team to new heights.

**Why Muller Veterinary Hospital?**
- **Award-Winning Practice**: Recognized for excellence in veterinary care.
- **AAHA Accredited**: Meeting the highest standards in veterinary care.
- **Supportive Environment**: Work alongside some of the best Veterinarians, Veterinary Technicians, Assistants, and Client Service Coordinators in the state.
- **We live our Core Values: Compassion, Dedication, and a Positive** approach to problem-solving guide everything we do.

**About the Role**

As our Practice Manager, you will be a crucial leader within our team, ensuring smooth and profitable operations while fostering a culture of high-quality employee relations, patient care and exceptional customer service. Your role will involve:

- **Leadership & Planning**: Guiding the practice with strategic planning and a clear vision.
- **Team Cultivation**: Creating a supportive and collaborative environment for all staff.
- **Operational Management**: Overseeing day-to-day operations, driving revenue, and managing costs.

**What We’re Looking For**
- **Willingness**:Your presence is vital. We need a leader who is at the hospital Monday - Friday 8:00-5:00 pm), and occasional Saturdays.
- **Great Leadership**: Someone who can inspire and bring out the best in others.
- **Emotional Maturity**: We say drama belongs in the movies, not at work, where we serve our patients.
- **People Skills**: Excellent communication and organizational abilities.
- **Problem-Solving**: A positive approach to tackling challenges. It is actually a core value

**Perks of the Job**
- **Dynamic Work Environment**: Be part of a team that values each member's contributions.
- **Professional Growth**: Opportunities for continuous learning and development.
- **Impactful Role**: Make a real difference in the lives of our staff and the pets we care for.
- **Competitive Salary and Benefits -** Get paid well and enjoy a comprehensive benefits package (401k, medical, vision, dental), and pet care perks
- **_Noticed Our Core Values_** - **and will include how you embody them in your cover letter
- Has 3-4 years of experience in a manager role, including customer service experience.
- Supervisory and leadership experience with large teams.
- Staff management including coaching, developing, and motivating staff.
- Problem-solving and resolution management skills.
- Oral and written communication skills.
- Basic computer skills i.e. Microsoft Office suite. Previous practice management software knowledge is ideal.
- Interpersonal skills with staff and clients.
- Customer service strategies and effective marketing techniques.
- HR policies and protocol development.
- Employee performance management.
- Delegate responsibility and achieve results with practice team members.
- You can make decisions confidently and effectively.
- You model a professional and courteous manner with staff and clients.

**Desired Qualifications**:

- Bachelor’s degree in business or related degree, and/or CVPM preferred.
- Experience in a veterinary practice setting in positions of increased responsibility is a plus.
- Reporting and data analysis.
- Experience with IT in an office environment.
- Marketing and/or public relations experience.

If you are a compassionate, dedicated leader ready to take our thriving practice to the next level, we would love to hear from you. Join us at Muller Veterinary Hospital and be part of something extraordinary

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