Communications Manager

3 weeks ago

Holland, United States Community Action House Full time

About Community Action House
- Organizational budget: _$9M-10M (inclusive of $5M in-kind support)
- Agency Size_: 60-70 staff and 2,300+ annual volunteers

Our Values
- Who we are. Who we aspire to be. What drives us. What unites us. Learn more, _here__
- _Radically Welcoming_
- _Guest-Centered_
- _Lead with Kindness_
- _Curiosity-Driven_
- _Always Improving_
- _Collaborative by Design_
- _Contagious Commitment_
- _One Team_

**Position Details**

**Position Type**:Full-time, Regular

**Overtime Status**:Exempt

**Reports To**:Communications Director

**Direct Reports**:None

**Department**: Communications

**Primary Location**:Food Club & Opportunity Hub

**Compensation & Benefits**:$45,000 - $50,000, eligible for full-time benefits

**Summary**

This position works closely with internal teams and external vendors to execute branding projects and produce engaging content that aligns with our organization's mission and messaging. Through effective project management and collaboration with sub-teams, the Communications Manager helps drive impactful storytelling and communication initiatives that support our programs.

**Responsibilities & Essential Duties**:
**Project Management**:

- Execute annual communications calendar through project-based and by-request initiatives for Programming, People & Culture, Development, Events, and Resale Store.
- Execute branding projects for the organization as needed as programs grow and adjust their efforts.
- Lead effective cross-team collaborations: Conduct monthly meetings across teams (Programming, People & Culture, Development, Volunteer, Resale) to align on key needs and projects on an ongoing basis.
- Order marketing materials and help maintain inventory of marketing materials

**Content Creation and Design**:

- Develop storytelling and content writing for various communication materials including program announcements and flyers, annual appeals, newsletters, e-news, annual impact reports, and educational blog posts.
- Utilize design skills to develop flyers and invitations via Canva as needed.
- Monitor, analyze, and report on effectiveness of single or multi-channel communication efforts.
- Work with internal teams to build robust processes for capturing and pursuing guest stories and program outcomes.
- Work with outside graphic designers and other vendors on projects as needed.
- Support the achievement of overall Communications Team priorities through executing other tasks and duties as assigned by the Communications Director.

**Supervision Received**:

- ** General Direction**:Receives broad guidance and direction and has some autonomy in decision-making and flexibility in determining how to achieve goals. Supervisor provides support and resources as needed but may not be directly involved in day-to-day decision-making or task assignments.

**Supervisory Responsibilities**:

- ** None**:Does not have formal people leading (supervisory) responsibilities.

**Education & Experience**:

- 4+ years of relevant experience required
- No supervisory experience required
- Bachelor's Degree required.; or in place of a degree, equivalent years of experience
- Valid driver’s license (or ability to obtain)
- Bilingual Spanish proficiency preferred

**Qualifications**:

- Exceptional written and verbal communication skills.
- Proficiency in managing multiple projects simultaneously and adapting to evolving priorities.
- Ability to create engaging and compelling content.
- Understanding of brand identity and ability to maintain brand consistency.
- Familiarity with digital marketing principles, best practices, and platforms.
- Strong creativity and attention to detail.
- Proficiency in analyzing metrics and data.
- Demonstrate a genuine passion for our mission and a commitment to upholding our team’s values: Radically Welcoming, Guest-Centered, Lead with Kindness, Curiosity-Driven, Always Improving, Collaborative by Design, Contagious Commitment, & One Team
- Ability to work effectively in collaboration with diverse groups of people.
- Willingness and interest in continuous learning and adaptation based on your professional interests and organizational needs.
- A high standard of performance and integrity, and ability to lead by example to foster a positive workplace culture.
- Proficiency in clear and effective written and verbal communication, and ability to develop trusting professional relationships.

**Physical Requirements**:

- Frequently work in stationary position
- Frequently move about work area
- Occasionally use hands/fingers to handle or feel
- Occasionally reach with hands and arms
- Occasionally ascend/descend (stairs/ladder/etc.)
- Occasionally bend, stoop, kneel, crouch, or crawl
- Frequently use eyesight clarity/accuracy or visual perception
- Frequently read and understand written word
- Occasionally drive a vehicle for work
- Continuously operate computer and general office machines
- Occasionally Work outside in variable weather conditions
- Occa

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