Dental Patient Coordinator
2 weeks ago
We are a group of people driven by the goal of providing a high quality dental treatment and pleasant experience to our lovely patients.
Our state-of-the-art dental office is looking for a knowledgeable, cheerful, kind and reliable patient treatment coordinator for our wonderful team. Also requires wonderful skills to communicate with others and passion to solve problems and challenges.
It's a full-time position and our office our is 7:35am to 5:15pm on Monday, Tuesday and Wednesday with lunch break between 12pm and 1pm, and 7:35am to 3:30pm on Friday without lunch break. (15-min quick paid snack time will be provided)
Characteristics to be considered:
- Previous dental front desk experience
- Positive and customer focused attitude
- Professional appearance and demeanor
- Dental insurance knowledge
- Dental procedure knowledge
- Strong work ethic
- Self-motivated and results oriented
- Problem solving skills
- Highly organized and accountable
- Honest, reliable, punctual
- Ability to work closely within a group and communicate well
- Ability to interact with patients in a caring and thoughtful manner
- Ability to prioritize tasks and work with interruptions
- Strong attention to detail
- Willingness to grow and learn
Job duties:
- Schedule patients and filling out / revise schedule as needed.
- Welcome patients upon their arrival.
- Check in / Check out patients and collecting patient deposits, copayments or balances.
- Update patient’s information and health history
- Respond to the patient's needs in a timely and professional manner coordinating with doctors and hygienists.
- Check eligibility and estimate co-pays using insurance's website.
- Light cleaning of front desk, waiting room and shared areas like a break room.
- Discuss treatment plans and present financial responsibilities to patients for procedures.
- Call patients who has outstanding balances to collect balances.
Paid Holidays, Paid Time Off will be provided after 6 month.
Retirement plan company match(4%) and dental plan will be provided after 1 year.
Pay: $22.00 - $28.00 per hour
Expected hours: 34 - 36 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Paid time off
Healthcare setting:
- Private practice
Schedule:
- Monday to Friday
- No nights
- No weekends
**Experience**:
- Dental office (not medical): 1 year (required)
Work Location: In person
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