Program Monitor 2

4 days ago

Knoxville, United States State of Tennessee Full time

**Location**: Knox County
**Last Day to Apply**: Jun 3, 2024
**Business Unit**: Other Prof Svcs
**Job Family**: Safety
**Job Opening ID**: 58247

**Job Information**

**State of Tennessee Job Information**

Opening Date/Time
- 05/28/2024 12:00AM Central Time
- Closing Date/Time
- 06/03/2024 11:59PM Central Time
- Salary (Monthly)
- $3,542.00 - $5,300.00
- Salary (Annually)
- $42,504.00 - $63,600.00
- Job Type
- Full-Time
- City, State Location
- Knoxville, TN
- Department
- Safety and Homeland Security

**LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF SAFETY & HOMELAND SECURITY, DRIVER LICENSE ISSUANCE DIVISION, KNOX COUNTY**

**For more information, visit the link below**:
**This is a remote position.**

**Qualifications**

**Education and Experience**:Graduation from an accredited college or university with a bachelor's degree and one year of full-time professional experience monitoring, developing, or implementing accounting systems or programs with services or related outcomes covered by organizational rules, regulations, or related standards.

***

**Substitution of Education for Experience**:Additional graduate coursework from an accredited college or university may substitute for the required experience on a year for year basis to a maximum of one year.

**Necessary Special Qualifications**:_Applicants for this class must:_
- All positions in this class require travel. An applicant for this class must be willing to travel to be considered for a position in this class;
- Possess a valid driver's license if driving is an essential function of the position.

Applicants for this class _may be_ required to:

- Complete a criminal history disclosure form in a manner approved by the appointing authority;
- Agree to release all records involving their criminal history to the appointing authority;
- Supply a fingerprint sample prescribed by the TBI based criminal history records clerk.

**Examination Method**:Education and Experience, 100%, for Preferred Service positions.

**Summary**

**Summary**:Under general supervision, is responsible for monitoring activities of average difficulty; performs related work as required.

**Distinguishing Features**:This is the advanced working level class in the Program Monitor subseries. An employee in this class monitors programs of contract agencies receiving public funds from the State. The Program Monitor 2 differs from a Program Monitor 1 in that an incumbent of the latter performs basic monitoring tasks of smaller or less complex contract programs. The Program Monitor 2 differs from a Program Monitor 3 in that an incumbent of the latter supervises lower level monitors.

**Responsibilities**

**Processing Information**:

- Writes narrative and detailed observations, conclusions, findings, concerns, and recommendations relevant to the program to increase productivity and effectiveness.
- Reviews and analyzes applicable documentation while on-site to verify compliance with program standards.
- Prepares reports to document results of monitoring activities.
- Collects and compiles pertinent data relating to service delivery prior to on-site visits to facilitate the review process.

**Judging the Qualities of Things, Services, or People**:

- Determines if a program has achieved stated results and outcomes in the contract or grant agreement.
- Determines the extent to which the contract agency has achieved compliance with established standards.
- Reviews and monitors implementation of agency/contractor corrective action plan to ensure compliance.

**Monitoring and Controlling Resources**:

- Conducts monitoring of contracted agency services to ensure compliance with policies and procedures.

**Analyzing Data or Information**:

- Writes formal reports with detailed findings, justification for findings, and corrective action to provide a formal record for the department and to communicate findings with all parties.
- Summarizes reports and displays data timely and accurately to contribute to management decision-making.
- Collects, tracks, and analyzes data from the contract agencies to identify trends.

**Making Decisions and Solving Problems**:

- Compares documentation against established standards to determine compliance.

**Monitors Processes, Materials, or Surroundings**:

- Compares reports against existing records to assure completeness and accuracy of program operations.
- Compares documents, including contracts, leases, and other pertinent records to identify omissions and discrepancies in program operations.
- Identifies areas that need to be monitored based on contract requirements, complaints received, previous compliance findings, and other pertinent information to ensure compliance with departmental policies and state and federal laws.
- Monitors to ensure compliance of program policies and procedures and applicable state and federal laws of the contract or grant agreement.
- Reviews licensing evaluator's documentation of on-site visits to ensure compl

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