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Front Desk Receptionist

3 months ago

Milwaukee, United States COMPLETE MOBILE DENTISTRY INC Full time

Our client...a state-of-the-art, oral and maxillofacial surgery clinic in the heart of the historic Walker's Point Neighborhood of Milwaukee, is seeking a front desk receptionist to join their team.

The clinic has a service mission that focuses on providing care for the community in a compassionate and holistic fashion. We use the most up-to-date technology in an inviting and beautiful space. The entity is committed to the success of all its team members and to their empowerment.

The position is 5 days per week (Monday through Friday - 32 hours per week). The responsibilities of this position will include answering and returning phone calls, scheduling patients, scanning documents and mailing letters to referral offices, checking patients in and out, discussing treatment plans and insurance estimates with patients.

This is a customer service position that involves taking payments. Excellent customer service is expected. The individual who will fill in this role has to be a people's person who is willing to have conversations about payments with sensitivity. Additionally, the individual who will fill in this role has to have a willingness to understand and empathize with patients' needs.

This is an amazing opportunity with room to grow. The entity is invested in expanding its employees knowledge in their respective fields and is committed to a mission of continuing education.

**Benefits**:

- Employee discount
- Health insurance
- Paid time off

**Requirements**:

- High school or equivalent education
- Proof of COVID-19 vaccination (all doses as well as booster within the last 12 months)
- Proof of Flu vaccination (annually)
- Active CPR/BLS certification

**Experience**:

- Dental office - 1 year (required)
- Insurance verification - 1 year (preferred)