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Dors Employment Coach

4 months ago

Aberdeen, United States The Arc Northern Chesapeake Region Full time

**Position Summary**

The Employment Coach will provide community
- based assistance to youth and adults seeking vocational skills and independence through employment of various places of employment in various industries.

The Employment Coach’s primary role shall include preparation, education, training, job search/placement and coaching supports as authorized by the Division of Rehabilitation Services (DORS) in a manner consistent with supporting The Arc NCR’s mission statement.

Position Responsibilities include but are not limited to:

- Network and build relationships with potential employers for employment or work experience sites.
- Provide job preparation services that include the development of a resume, cover letter, and a job search plan.
- Teach and train participants how to effectively interview including, interview practicing, role playing and researching companies.
- Provide job coaching, for the purpose of job retention, to supported individuals in learning the knowledge, skills, and abilities needed to perform the job duties as outlined by the employer.
- Provide individualized job support to align with the learning style of the person supported. Implement multisensory teaching techniques which utilize a “see it, hear it, do it” approach.
- Advocate on behalf of the person supported to ensure appropriate accommodations and modifications are in place for success on the job.
- Monitor the progress of the person supported for a determined period of time leading to successful job stability.
- Provide accurate and timely documentation reflecting all services provided on DORS required forms.
- Ensure all documentation is completed in a timely manner for monthly invoice submission.
- Consistently provide the specified billable hours of service as directed by the program supervisor.
- Ability to work autonomously in a community-based environment with support and direction from program supervisor.
- Other duties as assigned to meet the program and departmental needs.

**Essential Skills and Core Competencies**
- Ability to support individuals of varying abilities including cognitive, learning, physical, and behavioral.
- Effective oral and written communication skills.
- Ability to effectively advocate with employers.
- Ability to multi-task and manage time effectively to meet all necessary deadlines.
- Critical thinking and problem-solving skills.
- Flexibility to meet the needs of the program and adjust hours as needed.
- Adaptability to work in a variety of environments.
- Willingness to learn and the ability to take direction.
- Active listening and keen observational skills required.
- Ability to work autonomously in a community-based environment with support and direction from program supervisor.
- Ability to work with high school students as well as adults.
- Ability to adapt style to serve the varying needs of the individuals supported within the program.
- Ability to represent the mission, vision, and values of the Arc Northern Chesapeake in a professional manner while working with individuals, families and various agencies and employers.

**Education, Training and Experience**:

- High School diploma or GED is required, associate degree in human services or related field preferred.
- One to three (1-3) years of experience working with people with differing abilities preferred.
- Fluent in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.)

**Other Requirements**
- Access to reliable transportation during the entire shift.
- Active valid driver’s license and driving record that has no more than two (2) points.
- Maintenance of all required trainings under DORS guidelines and The Arc Northern Chesapeake Region policies and procedures
- Flexibility of scheduling to meet agency and program needs.

**Physical Demands and Work Environment**:
The physical demands of this position are contingent on the job in which the supported person is learning. The Employment Coach may need to model task expectations to ensure understanding or physically support to ensure safety during the training process.

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable a qualified individual with disabilities to perform essential functions of this position.

**Required physical expectations**:

- Ability to tolerate extreme temperatures as needed.
- Ability to lift, push, or pull up to 70 pounds as needed (with or without assistance).
- Ability to stand for up to 8 hours when needed.
- Ability to walk a specific distance as needed.
- Ability to sit for up to 8 hours as needed.
- Ability to verbally provide instructions, prompting and feedback.
- Ability to repetitively stoop, crouch or kneel to model and teach tasks as needed.
- Ability to climb as needed.
- Ability to use hands to carry and handle tools/equipment as needed (as may be require