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Mobile Device Repair Technician

4 months ago


Lake Charles, United States United Smart Tech Full time

**Mobile Device Repair Technician**

Join United Smart Tech as a Mobile Device Repair Technician and bring professional smartphone screen repair services to our clients. No technical knowledge of mobile devices is required. We seek self-motivated individuals who care about customer satisfaction and enjoy daily challenges.

**Core Values**:

- Learn, Support, and Teach One Another
- Communicate Thoroughly
- Be Resourceful
- Create a memorable experience
- We Act with Integrity

**Why Choose Us**:

- Flexible Work Schedule
- Competitive Pay (Biweekly Direct Deposit)
- No prior professional repair experience necessary

**Position Type**: 1099 Independent Contractor

**Key Responsibilities**:

- Computer expertise required
- Repair, maintain, and service mobile devices
- Repair LCD-replaced smartphone displays
- Disassemble, fix, and reassemble units
- Provide exceptional customer service
- Manage appointments and work schedules
- Ensure a memorable customer experience
- Safely arrive at client locations within appointment windows

**Minimum Requirements**:

- High school diploma or equivalent
- Personal/ professional experience with smartphone screen replacement
- Strong troubleshooting and mechanical abilities
- Current driver's license, clean driving record, and reliable vehicle
- Background check and drug test required
- Authorization to work in the US
- Excellent interpersonal and customer service skills
- Flexible working hours, including weekends and evenings

**Preferred Qualifications**:

- Prior experience in a related profession
- Experience working with customers (e.g., B2B sales, retail, wireless, or consumer electronics)
- Technical training in electronics or consumer electronics (ideal for recent graduates)

**Recruitment Process**:

- Initial interview
- Final interview with Senior Recruiter
- Assessment
- Criminal history check and drug test
- Workshop/Orientation conducted by the Operations team
- Onboarding

**Job Type**: Contract

Schedule:

- 10 hour shift
- 12 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Application Question(s):

- Are you willing to undergo a background check, in accordance with local law and regulations?
- Will you be okay with a field job?
- Have you replaced a phone screen before? Which kind?
- Do you have personal or professional hardware repair experience on smartphones?

License/Certification:

- Driver's License (required)

Work Location: On the road