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Repair Technician

2 months ago

Salt Lake City, United States Infotree Global Solutions Full time

We are hiring for Repair Technician in Salt Lake City UT with Leading Medical Company.

If this aligns with your expertise, then please apply or refer to someone who might be interested.

Tasks

Position Summary:

This position will need to learn, understand, and follow the written processes necessary for Infusion Pump Service operations, including repair, rework, refurbishment, out of box failures analysis and complaint investigations. They will need to learn key aspects of the Service process, including PCI (Product Complaint Investigation) analysis and device history investigation. 

Also responsible for documenting the required aspects of Infusion Pump PCI, repair, refurbishment, rework, and labor and material tracking jobs. This person must be able to operate the device tracking system (Oracle) so that the complaints are addressed, and all results are technically accurate and include required elements ensuring that the analysis/repair activity is properly recorded.

Requirements

Essential Duties & Responsibilities:

  • Will perform routine and work related to the repair, rework or refurbishment of medical devices.
  • Troubleshoot and analyze customer device returns to problem solve root cause issues, working with Senior or Lead Technicians or the Supervisor or Manager as needed
  • Comply with all the requirements in the Quality and Operational procedures in their area of responsibility to meet the requirements of all applicable Quality System Regulations (i.e. cGMP compliance) and ICU’s QMS.
  • Perform Level 0 and Level 1 PCI investigations on a regular basis, working as necessary with Senior Technicians, QA, Customer Service and Global Complaint Management teams as necessary.
  • Work with Manager and QA to identify and resolve process and/or product non-conformities.
  • Clean the assigned work area on daily basis to maintain clean work environment.
  • Work on special projects as they arise.

We are seeking for someone who can join immediately or someone who can join within 2 weeks.