Front Desk Manager

1 week ago


Florida, United States Blue Vista Motor Lodge Full time

**Job Purpose**:
**Company Profile**:
**Qualifications and Experience**:
Bachelor’s degree preferred but not required

Minimum of 2 years’ experience in a combination of:

- Hospitality or Related Industry Management
- Customer Service
- Business Operations
- Sales and Marketing

Must be able to work a combination of weekday and weekend evening shifts, with occasional morning shifts

**Duties and Responsibilities (include but are not limited to)**:
**Guest Experience**:

- Oversee day to day operations during Manager on Duty shifts
- Ensure an excellent guest experience by welcoming guests, responding to guest needs, and meeting all requests in a timely and courteous fashion
- Support the work of the housekeeping and maintenance teams as needed
- Listen to each guest to understand the goals of their visit and find ways to exceed their expectations

**Front Desk Operations**:

- Manage reservations for guests over the phone and in person
- Utilize internal software to manage tasks and communicate with the team and our guests
- Answer inquiries over the phone and online
- Ensure the smooth operation and guest access to our canteen, fire pits, hot tubs and sauna
- Support the work of the Housekeeping and Maintenance Teams as needed

**Entrepreneurial Leadership Team**:

- Participate as a member of the leadership team to brainstorm, plan and implement innovative ways to grow and improve the business
- Nurture and role model an employee culture of competence, high standards and mutual respect
- Assist in marketing initiatives and social media content ideation and creation
- Promote and embody the Blue Vista culture of operational excellence, genuine personal interactions and a dedication to creating memorable experiences to each and every guest

**Benefits**:

- Your birthday off

**Job Type**: Part-time

Pay: $18.00 - $22.00 per hour

Expected hours: 20 - 30 per week

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every weekend

**Education**:

- High school or equivalent (required)

**Experience**:

- Hospitality or related industry management: 2 years (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Ability to Commute:

- Florida, MA 01247 (required)

Work Location: In person


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